Nikki Kitchen Email & Phone Number

As a project manager (PM) I coordinate internal resources, contractors, and/or vendors to execute projects within the given timeframe and budget. I am responsible for maintaining a detailed project plan, monitoring progress, and reporting to the stakeholders. I work closely with the state client to provide status updates, risk assessment, and milestone achievements. I am experienced with modular systems and cross unit business projects. I am organized, detail oriented, and transparent throughout all stages of my projects. I value my relationship and reputation with the company, the client, and my team members. Recent Projects• Managed Care Organization Implementation 7 Months – In Progress• Kansas Modular Medicaid System Upgrade  18 Months – Implementation Complete• Disaster Recovery and Business Continuity  8 Months – Implementation Complete• Patient Access and Interoperability  19 Months – Implementation Complete • Vendor Data Sharing Automation  10 Months - Implementation CompleteAdditional Specialties • Detailed System Design (Writer)• Contracts/Proposals (Writer)• Branding and Design (Designer)• Publications Coordinator (Writer)

Topeka, Kansas Area

My role as supervisor was to leverage technology, creativity, and experience to improve processes and workflows. I worked closely with staff to develop procedures that would increase productivity and be relative to their unique business needs. Additionally, I handled HR related issues, training, staffing, auditing, and general management.

Raleigh-Durham, North Carolina Area

As a Sprint Corporate Manager, I used a hands-on approach to help empower and motivate the service, sales, and technical teams. I was assigned to multiple locations across the county where I was asked to improve existing processes. I was responsible for the financial aspects of the business, including payroll, purchase orders, travel and expense reporting, and auditing. I handled all HR related activities including staffing, corrective action implementation, training, and escalation management. In addition, this role provided me with an ever-evolving technical education. I was trained and certified on new operating systems, general programming, and diagnostic technology.