Nikki Kitchen Email & Phone Number

• As a project manager (PM) I coordinate internal resources, contractors, and/or vendors to execute projects within the given timeframe and budget. I am responsible for maintaining a detailed project plan, monitoring.
• Managed Care Organization Implementation 7 Months – In Progress
• Kansas Modular Medicaid System Upgrade  18 Months – Implementation Complete
• Disaster Recovery and Business Continuity  8 Months – Implementation Complete
• Patient Access and Interoperability  19 Months – Implementation Complete
• Vendor Data Sharing Automation  10 Months - Implementation CompleteAdditional Specialties

Topeka, Kansas Area

My role as supervisor was to leverage technology, creativity, and experience to improve processes and workflows. I worked closely with staff to develop procedures that would increase productivity and be relative to their unique business needs. Additionally, I handled HR related issues, training, staffing, auditing, and general management.

Raleigh-Durham, North Carolina Area

As a Sprint Corporate Manager, I used a hands-on approach to help empower and motivate the service, sales, and technical teams. I was assigned to multiple locations across the county where I was asked to improve existing processes. I was responsible for the financial aspects of the business, including payroll, purchase orders, travel and expense reporting.