Nikki Travis Email & Phone Number

Cordova, Tennessee

Cordova, Tennessee

Remote

*Served as rate expert for upwards of 800 title insurance agents across three states in the accurate calculation and reporting of title insurance premiums.*Liaised between divisions of the company, providing rate quotes and application direction in compliance with state regulations for the accurate accounting of both residential and complicated commercial transactions ranging in consideration up to $2B.*Frequently collaborated with IT on the testing and roll out of new rate calculation products. *Served on various project committees troubleshooting root causes and identifying opportunities for improvement of agents’ interactions with the company.*Worked to reduce aging AR by identifying incorrect accounting entries, resulting in reversal or prevention of bad debt month after month.*Prepared and delivered presentations to agents, field and leadership.*Rebuilt trust with top producing agent by researching and resolving prolonged premium billing statement issues, resulting in the resumption of business after a several months’ long pause.*Worked consistently within established monthly deadlines with minimal to no supervision.

Memphis, Tennessee, United States

*Managed monthly policy remittances for approximately 150 agents across three states with a high degree of accuracy, resulting in the distribution of meaningful and reliable monthly premium billing statements. *Onboarded new agents from application start through systems education and process training.*Tracked and provided ongoing support to agents in the area of agency compliance.*Developed and maintained processes to improve in-office efficiencies, unburdening management with administrative detail, thus allowing sales managers to meet or exceed field goals. *Organized and executed all aspects of yearly seminars and events, including vendor and sponsor procurements, CE/CLE approvals, materials, travel arrangements and budgeting.*Trained and led others in this role.

*Prepared and administered closing transactions from start to finish, working closely with buyers, sellers, real estate agents and lenders, with attention to critical dates and closing conditions.*Administered commitments and policies, with an in-depth understanding of title as it relates to requirements of the transaction. Performed title curative work.*Prepared deeds and ensured documents complied with lender and recording office’s requirements.*Reconciled and disbursed escrow funds with consistent accuracy.

Associate Of Arts And Sciences (Aas), Accounting

Education record

Accounting, Junior