Nikki Wallace work email
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Nikki Wallace personal email
Every action you take is a vote for the person you want to become. These are words I live by in my professional and personal life as a consultant, colleague, mother, wife and friend.
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Senior ConsultantGallagherDraper, Ut, Us -
Senior ConsultantGallagher Jul 2023 - PresentRolling Meadows, Il, Us -
Senior PrincipalMercer Sep 2021 - Jul 2023New York, Ny, Us -
PrincipalMercer Apr 2018 - Sep 2021New York, Ny, Us
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Senior AssociateMercer Aug 2011 - Mar 2018New York, Ny, Us
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AssociateMercer Dec 2009 - Aug 2011New York, Ny, Us
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National Account ManagerCoventry Health Care May 2006 - Oct 2009London, GbManage national account book of business in excess of $90 million in annual revenue. Serve as primary client and consultant contact, proactively manage and develop long-term strategic partnerships in order to achieve revenue growth, retention and client satisfaction.Conduct regularly scheduled on-site client meetings including annual review of medical, pharmacy, dental and flex plan performance with key executive decision makers of large national clients. Provide consultative support to clients including plan design recommendations that ensure legislative compliance and other recommendations that positively impact the bottom line. -
Project/Account Manager, Complex ServicesCooperative Communications Jan 2000 - Apr 2006Responsible for assisting sales and outside vendors in the formulation and execution of complex voice and data telecommunications solutions. Identified, diagnosed and resolved all escalated customer issues including, but not limited to, billing inquires and disputes, service issues, product upgrades, contract amendments, and renewals. Directly responsible for the development of on-going relationships with senior management and support personnel of customers as well as outside vendors and carrier partners.
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Manager, Customer Care & ImplementationsCooperative Communications Jan 1996 - Jan 2000Responsible for managing a team of customer care and implementation professionals focused on account implementation and retention to ensure overall customer satisfaction while introducing new products and services to achieve company revenue objectives. Responsible for oversight of all internal provisioning processes, in-depth understanding of carrier product and pricing changes, employee training and revenue forecasting.
Nikki Wallace Skills
Nikki Wallace Education Details
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University Of PhoenixMarketing
Frequently Asked Questions about Nikki Wallace
What company does Nikki Wallace work for?
Nikki Wallace works for Gallagher
What is Nikki Wallace's role at the current company?
Nikki Wallace's current role is Senior Consultant.
What is Nikki Wallace's email address?
Nikki Wallace's email address is ni****@****ast.net
What schools did Nikki Wallace attend?
Nikki Wallace attended University Of Phoenix.
What skills is Nikki Wallace known for?
Nikki Wallace has skills like Leadership, Account Management, Management, Health Insurance, Cross Functional Team Leadership, Crm, New Business Development, Business Process Improvement, Strategic Partnerships, Process Improvement.
Who are Nikki Wallace's colleagues?
Nikki Wallace's colleagues are Naveen Kumar R, Alicia Thomas, Candy Newhouse, Oliver Wheeler, Swati Gupta, Jayashri Shinde, Mary Brennan.
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