Nikki Ward, Phr Email and Phone Number

Developed, launched and actively managing an outside sales competition project, which includes the creation of marketing plans, cost analysis, sales territories, procedures, goals, and presentation materials.Canvass competitor clients/markets across 48 states generating new business for EF Education as well as establishing new relationships with customers once considered to be previously closed to EF Education.

Consistently hit and surpassed goals over numerous sales cycles, while impacting and improving upon customer loyaltyEffectively managed six to seven Tour Consultants on a daily and seasonal basis for the largest privately held education company in the worldDeveloped and maintain relationships with VIP customers, and interacted with them at various conventions throughout the worldDelivered feedback and managed development of staff, while helping facilitate professional growthDirectly involved in the interviewing, hiring, and exit process within our department, as well as development and progressive discipline of current staff members.Conducted company wide-presentations used to strategize and report company standings as well as motivate staff

Plan and lead strategic sales team meetings Mentored colleagues on sales, account management, product design, relationship building, and needs-based sellingAssisted management in sales initiatives within sales team and on company level

Made outgoing sales calls to continuously hit monthly and quarterly goals, as well as stretch goalsWorked closely with educators to create, sell and organize educational tours around the worldMentored and trained new employees to help them transition into new positionsTOURNAMENT PLAYERS CLUB OF BOSTON