Nikki Wilkinson Email & Phone Number

Bournemouth, England, United Kingdom

Personal Assistant to Executive Director, Environment and EconomyProviding the Executive Director with a totally confidential service, including managing personal and confidential information and documents. Dealing with queries from the public and draft routine responses where appropriate. Maintaining and developing relationships with and deal with queries from Members, Directors, Senior Managers and others.• Arranging and organising Executive Director’s appointments and diary system, including scheduling and the tracking of actions and using an effective, bring forward system.• Working under pressure and using own initiative when working to tight deadlines and having the ability to re-prioritise workloads to meet deadlines. Delegating simple tasks. • Budget and Expenditure Monitoring - monitoring the Executive Director’s budget against the spend profile and to report any anomalies or overspends. Preparing Executive Director’s travel claims including collation of receipts and tracking payments are received in a timely manner. • Understanding the role of the Executive Director with detailed knowledge of the Council’s Key Priorities and how the Cluster supports their delivery. Working knowledge of new and existing Government initiatives, Council Policies, Legislation and Frameworks which need interpretation.• Arranging and service meetings, including venue booking, agenda preparation, collation and preparation of supporting papers and the co-ordination of follow up action.

One of the world's leading healthcare companies, providing diagnostic and pharmaceutical products.; Key Responsibilities• Manage external supplier, their contract and on-going issues for the Reward and Recognition system• Manage and coordinate regular communication, marketing campaigns and exhibitions including Incentive trips, Ideas incentive scheme and Spot awards schemes• Run regular reports for the Reward and Recognition schemes from Excel data into user friendly reports for the Pharma Leadership Group and managers• Lead Business Insights and Operations (BIO) Intranet project and on-going content management along with supporting and advising the BIO content managers. • Member of UK Pharma Intranet Editorial Board representing Business Insights and Operations requirements.• Manage and create TouchPoint sites for the Business Insights and Operations Leadership Team and other projects• Monthly presentations for new starters in the Roche Induction Programme• Annual presentations at Sales Conference for colleagues on Incentive trips and Reward and Recognition schemes

Key Achievements and ResponsibilitiesReporting of adverse events liaising with the Drug Surveillance team and dealing with all aspects of consumer correspondence.Answering medical enquiries by email, letter and telephone calls, developing solutions of complaints issues arising.Supporting the Medical Affairs Manager and Divisional Director for any media issues arising on Roche Consumer Health brands and ingredients. Implementing copy approval database and keeping internal legal records of the system.Creative construction and development of Roche Consumer Health UK Intranet Web Editor for Comedis Web Site using a Content Management System - Dragnet Site Manager.Production of web editorial, graphics and publishing for www.pronatal.co.uk Administrator for Roche Consumer Health's area on Roche UK Internet site www.rocheuk.comProviding managerial support and technical training for web editors, using intranet software FrontPage 98.

Surgical Chiropodist/Podiatrist and Small Business ManagerProfessional Chiropodist/Podiatrist operating a practice offering an extensive range of reactive and preventative treatments and surgery. Small Business Manager undertaking all responsibilities associated with the inception and management of a successful small business operating within an environment of medical ethicality.Responsibilities included:Development and implementation of a business plan to drive profitability and sustainability.Long-term financial planning.Maximising business opportunities through the development of close working relationships with public bodies and patient groups.Development, marketing, promotion and effective operation of the service in response to the health needs of the local population, ensuring the delivery of the best possible patient care.Continuous Professional Development (CPD).Security and confidential management of client's medical records. Critical to the success of the business was a high awareness of patient needs, strong organisational skills and high personal credibility.