Nikki (Bruner) Galloway Email and Phone Number

● Develop, initiate and oversee marketing strategies and executions for the brand and local cafés in both the online and offline mediums; ensuring timelines, effectiveness and efficiencies are met.● Plan, coordinate and manage café retail promotions, communications, events and donations.● Monitor daily and weekly café sales, and provide analysis accordingly.● Field in-­person learnings and research from cafés and customers with marketing team and executives to ensure executions are in­line and on track for positive results.● Continually develop new ideas and innovations in a collaborative approach for profitability.

• Managed and fostered agency clients and projects on a contractor level. • Led key online initiatives that resulted in website and mobile strategy, monitoring, support, CMS and executional campaigns.• Assembled and oversaw project scope of works, budgets and timelines; along with forecasting monthly billing projections. • Monitored day-to-day performance and status of team members. • Engaged in potential new business leads with agency principals.

• Maintained and developed the agency and client relationships.• Worked directly with agency clients and team to develop communication and strategic initiatives, goals and objectives for online and offline initiatives resulting in; websites, microsites, landing pages, social landscape, search engine optimization, mobile, app, mobile app bookmark, direct mail, print campaigns, outdoor, radio, marketing and re-branding campaigns.• Acted as a strategic advisor and consultant in providing key brand, marketing and business solutions to grow the client and agency businesses. • Provided team members with leadership and perspective in the development of high-quality creative, strategic brand communications and advertising/marketing products. • Managed project budgets and timelines, along with monthly billing projections and client billings. • Participated in new business development where we identified prospective clients and contributed in responding to requests for proposals. • Led and organized the agency’s internship program.

• Cultivated and managed client relationships. • Managed day-to-day responsibilities of leading internal teams on both online and offline initiatives with websites, microsites, landing pages, online banner ads, direct mail campaigns, print campaigns, brochures and re-branding campaigns.• Developed and implemented timelines and budgets to ensure projects were completed on time, on budget and on strategy. • Collaborated with the creative team, planning team and upper management to develop strategies, marketing plans and innovative solutions. • Managed clients’ billings, workflow of projects and monthly agency and client billing projections.• Built positive and productive working environments for both my team and clients.

• Supported Right at Home’s corporate marketing department on a temporary basis. • Collaborated with the advertising agency on a brand campaign launch which included website development, photography, video, collateral and tradeshow components. • Worked closely with vendors and franchisees in regards to advertising and marketing materials such as e-newsletters, traditional newsletters, internal and external weekly updates and daily communication.• Assisted advertising agency with public relations and franchisee communication efforts.• Maintained and monitored projections, timelines, budgets and client databases.

• Acted as liaison between clients and agency in a fast-paced, team environment to ensure successful collaborations, leading to the satisfaction of clients’ standards.• Developed and managed strategy, timelines, budgets and profitability for both agency and its accounts in the media landscape of digital insights, analytics, websites, landing pages, blog sites, search engine optimization, e-newsletters, mobile and online banner campaigns.

• Managed interactive and digital projects for national, local and pro-bono accounts. • Introduced and implemented fresh ideas and strategies that led to successful development, organization and execution of websites, microsites, guerrilla, e-marketing, rich media, online flash and static banners, viral marketing, search engine optimization and social networking support. • Monitored strict project timelines as well as accounts’ billings and profitability. • Worked closely with the clients and team members to ensure standards and satisfaction were met daily.

• Established and presented strategies for national and local print, radio, television, outdoor, direct mail, interactive and collateral campaigns. • Strongly supported the strategic development and execution of the 2006 Wal-Mart “Be Bright” holiday campaign in a fast-paced, team environment. • Managed daily photo shoots and innovative methods to classify each product element into the campaign. • Led the team to ensure quality and timelines of campaign were completed, resulting in local and national award-winning television, radio, print and cinema ads.• Oversaw accounts’ billings, media landscape and profitability.

• Administered and executed multiple collateral campaigns on agency accounts where organizational, time management, proofreading and grammar skills were used daily.