As a contractor, I've had the unique ability to explore the amazing industries LA has to offer from the huge non-profit and educational institutions in Downtown to the Media Conglomerates that continues to drives pop culture. My unique and flexible background have given me the ability to come in to any organization and successfully document current and future state requirements for complete software replacements. In addition, I work closely with complete SCRUM teams as an agile certified product owner and business analyst to securely architect and document company wide technological changes.

* Design UI/UX with clickable mocks for entirely new product platform and existing product enhancements* Storyboard and wireframe entire feature sets and establish minimum viable product * Research, define, prioritize and document product requirements, use cases and design for feature enhancements for existing and new application modules while considering the needs of existing customers, and our overall company strategy* Drive the process of working with and prioritize inputs from multiple stakeholders and SMEs including customers, professional services consultants, support personnel, sales, and development* Maintain and groom product backlog insuring requirements are well formed with acceptance criteria* Write and manage all user stories and acceptance criteria for product enhancements* Present stories and feature enhancements to development team for estimation * Team up with development on the best ways to solve technical problems without sacrificing user experience or overarching product goals* Manage products across multiple scrum teams and sprint cycles* Identify technical and functional dependencies throughout product lifecycle* Establish operational readiness steps and processes for new product deployment * Management entire scrum team backlog with one week sprints* Set up and manage product beta releases with handpicked customers and clearly defined use cases* Communicate and coordinate with stakeholders on proposed solutions, status and timeline for delivery* Evaluate KPIs from multiple sources and set goals for product success* Implement product and development process for customer submitted bugs and defects* Build and communicate to company release notes and new product deliveries* Work with QA to demo product after development to ensure UI/UX alignment and intended functionality* Act as SME for product lines* Work with entire product team to establish company wide personas and product standards

Hold Stakeholder and SME meetings for project discoveryDirect any and all requirements gathering sessions with Stakeholders and SMEsAnalyze and organize scope/requirements from technical and business development perspectiveWork with product owners/managers/directors to establish technical requirementsCollaborate with business/product owners to establish and refine new business processesDocument all requirements in User Story format with clear and concise acceptance criteriaBuild wireframes for UI/UX development in conjunction with business/product ownersOrganized SCRUM team efforts and helped relieve any blockers inhibiting project successAssessed SCRUM team efficiency for effective user story estimation and project planningKey Accomplishments: Established all technical requirements pertaining to entirely new customer based portalBuilt out entire portal wireframe for UI/UX development Consolidated API documentation for third party integrationsEstablished partner based contracts/relationships with third party vendor for new customer based portalCreated/Planned portal release and phasing structure

• Take ownership and manage assigned Mobile and Payment products through all phases of product life cycle• Research, define, prioritize and document product requirements, use cases and design for feature enhancements for existing and new application modules while considering the needs of existing customers, and our overall company strategy• Drive the process of working with and prioritize inputs from multiple stakeholders and SMEs including customers, professional services consultants, support personnel, sales, and development• Maintain and groom product backlog insuring requirements are well formed with acceptance criteria• Take an active role in working with development team to insure defined requirements are reflected in their technical design as projects• Take an active role in the estimation and different project phases• Communicate and coordinate with stakeholders on proposed solutions, status and timeline for delivery• Support our internal Customer Support team as a SME for your products• Assist the sales and marketing team with key prospect events as product expert• Create User Guides for products • Deliver internal and external product training on new feature enhancements or modules• Perform speaking engagements or product demonstrations as needed

Preform all QA duties- Carry out all test scripts (in-depth regression and smoke) related to our product and our entertainment or retail based customers.- Gain expertise in our specialized products including but not limited to our mobile solution operating on iOS- Install our mobile product onsite- Travel to customers site for product pilots- Write appropriate documentation for completed projects- Help support team with any tickets that fall under my expertise- Carry out full code certifications with international financial institutions- Train support and QA team on specialized products- Set up demo systems for industry based conventions (NRF) and existing customers

Conduct inventory for all equipment. Fix broken physics lab experiments and equipment for all college level introductory labs taught. Organize and order replacement parts or updated devices for physics lab experiments. Updated LoggerPro software on all computers as well as testing all LoggerPro based equipment. Rewrite obsolete labs incorporating new devices and experimental tools.

Assist fellow students with homework and test; Lead workshops to enhance students' problem solving skillsFacilitate mini-lectures in collaboration with instructor

Answer questions, set up and break down lab for undergraduate students.

Write computer codes to optimize data reduction process as well as design algorithms to calculate exoplanetary parameters. Sole use of .9m and .6m remotely controlled telescopes to observe exoplanetary transits and troubleshoot technical difficulties. Reduced astrophysical data using MIRA and MaximDL to the fullest extent of their capabilities to produce light curves and full color images. Wrote data reduction guide for junior level students.