Nikki Copeland Pmp® Email & Phone Number

Quakertown, Pa, Us

Assumed leadership role as director of project management which included overseeing the company project portfolio up to 20M as well as managing the project management team members. The role included ensuring timely completion of projects within specified quality standards, schedule, milestones, and budget constraints. Oversaw and coordinated implementations and completion of projects by cooperating with various departments and strategic partners.• Maintained strong relationships with team members and stakeholders, collaboration and communication are key to successful project management• Drove and enhanced organizational initiatives through proactive support and influence in change management.• Introduced and enforced new systems and project management procedures to enhance productivity.

Quakertown, Pa, Us

Spearheaded completion of projects through collaboration with various clients and internal stakeholders. Identified potential assumptions, risks, and mitigations by proactively implementing corrective measures as required. Tracked and resolved operational and technical issues to streamline workflow.• Managed multiple simultaneous software implementation projects ranging from $100k to $4M using various project management tools• Used project management methodologies such as Agile and Waterfall, adapting my approach to fit the unique needs of each project• Project work included unique SOWs for clients with special software requests and change orders • Tracked key project milestones and deliverables to communicate results with clients and leaders during key stakeholder meetings and presentations • Managed resources and project-related expenses by ensuring accuracy and adherence to budgetary guidelines.

Allentown, Pa, Us

Led cross-functional teams to successfully execute and deliver projects. Monitored budget and authorized invoice approvals. Wrote and reviewed business requirements and test plans. Conducted thorough analysis to identify underlying assumptions and potential risks, as well as developed appropriate strategies for risk mitigation. Developed presentations and project status reports for senior leadership and key client stakeholders.• Managed and allocated resources for project deliverables, including Business Analysis (BA), Quality Assurance (QA), and Application Development teams.• Utilized agile methodologies, specifically Kanban and JIRA to effectively administer project timelines and workflows.• Oversaw multiple projects simultaneously for diverse Andesa clients with project sizes spanning from $100K to $5M.

Philadelphia, Pa, Us

Optimized project management by leveraging Microsoft Project, Clarity, and SharePoint. Drafted work plans and project documents encompassing procedures, proposals, progress reports, and presentations. Delivered clear and concise status reports and progress updates, while tactfully communicating difficult or sensitive information.• Collaborated with global technology teams, subject matter experts (SMEs), business teams, training teams, other project managers, and vendors to oversee all project components, including drafting comprehensive business requirements, managing risks and issues, administering change requests, and allocating resources efficiently.

Milwaukee, Wisconsin, Us

Responsible for developing and launching new services globally. Results included:• Member of the Project Management Team that launched Manpower’s new brand Experis in 89 countries. • Worked on several global initiative teams to document best practices and develop codified solutions that used globally as part of the new Experis.• Communicated with key country leadership to assess country readiness and identify gaps and action items to prepare for deployment.• Managed the design and creation of 2 eLearning modules to be used globally in the deployment of Experis.• Key role in managing the logistics of core team workshops with global leadership, including presentation development and break out group facilitation. • Worked budget planning with teams evaluating future costs and investments.

Milwaukee, Wi, Us

Responsible for the coordination of projects within Global Solutions. Results included:• Conducted data analysis, reporting, and presentation of Career Management business growth and effectiveness across 23 countries on a monthly, quarterly and yearly basis• Managed relationships with vendors, including contract negotiation (Birkman, Dun & Bradstreet, OneSource, Career Search, SkillSoft, Brainshark, Translatus).• Contributed to the global solutions launch, including task team coordination, meeting facilitation, project timeline management, translations & global roll out plans/execution.• Corporate connection for over 100 Job Resource Consultants globally. Conducted monthly best practice meetings and provided appropriate training on research tools. • Managed the translation of products into multiple languages. Process included quote, review, localization and invoicing.• Selected to Right Management’s Emerging Talent Program for career development through learning sessions and shadowing opportunities (note: Right Management is a division of Manpower Group).

Sparta, New Jersey, Us

Responsible for rebuilding the content of an intranet site onto a new platform.• Rebuilt “RightinFocus”, the internal website on a new Sharepoint platform.

New York, Ny, Us

Sales Assistant to Senior Vice President - Wealth ManagementResponsible for assisting in the sales process and working with clients.• Distributed money wires and Federal Fund wires to clients, paid out monthly funds• Interacted with clients, demonstrated strong customer service skills• Created and distributed marketing materials

Bachelor Of Education (Bed), Elementary Education And Teaching

Education record

Bachelor Of Arts - Ba