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Nikki Holder Email & Phone Number
Community Director
at
CxXchange
LinkedIn matched
✓ Verified May 2026
2 data sources
Profile completeness 71%
Current company
Role
Community Director
Location
Atlanta Metropolitan Area, United States, United States
Company size
Who is Nikki Holder? Overview
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Quick answer
Nikki Holder is listed as Community Director at CxXchange, a company with 36 employees, based in Atlanta Metropolitan Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Nikki Holder.
Nikki Holder previously worked as Enterprise Member Success at Calibrate and Director at Chick-Fil-A Restaurants.
Company email context
Email format at CxXchange
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CxXchange
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Profile bio
About Nikki Holder
Welcome to my LinkedIn profile!I'm an energetic Customer Success Manager with over 15 years of dynamic experience in the world of SaaS. My passion? Obsessively ensuring customer success.About Me:✨ Customer Obsession: I'm committed to going above and beyond to delight customers and make them champions of the solutions I support.🛡️ Trusted Advisor: I take pride in being a trusted partner, helping clients navigate the complexities of the SaaS landscape.💪 Relationship Builder: My strength lies in cultivating strong, enduring relationships that drive mutual growth.🚀 Technical Proficiency: I thrive in the ever-evolving tech realm, using my deep knowledge to empower clients with innovative solutions.🔍 What's Next:I'm actively seeking my next role as a Customer Success Manager, where I can leverage my expertise to drive product education, adoption, and outcomes. I'm particularly enthusiastic about roles emphasizing renewals and expansion, as it perfectly aligns with my passion for ensuring the success of enterprise customers.🌟 Join Me on the Journey:If you're in search of a dedicated customer success professional experienced in dynamic SaaS environments, who values strong communication, customer-centricity, and is committed to achieving sales targets while nurturing exceptional customer relationships, let's connect! I'm always eager to network and collaborate with like-minded professionals.Why Connect?🤝 Let's connect and explore how I can leverage my SaaS expertise, customer obsession, and relationship-building skills to drive outstanding results for your business.📧 Contact:Feel free to reach out to me here on LinkedIn or via email at knholder80@gmail.com. Let's explore how we can collaborate to drive customer growth and satisfaction.Thank you for visiting my profile, and I look forward to connecting with you! 😀
Current workplace
Nikki Holder's current company
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Cxxchange
8 roles
Nikki Holder work experience
A career timeline built from the work history available for this profile.
Enterprise Member Success
Current
Dec 2023 - Present
Community Director
Current
Aug 2023 - Present
Director
CurrentEnhanced Operational Efficiency: Spearheaded financial operations with a keen focus on accuracy and timeliness, resulting in a 20% reduction in financial errors. This experience reinforces my commitment to delivering error-free and streamlined processes for customers.Strategic Procurement Management: Proactively managed procurement processes by closely.
Mar 2022 - Present
Customer Success
Surpassing Sales Targets: Continually surpassed sales objectives, consistently achieving a remarkable 120% of targets. My proactive strategy centered on pinpointing and swiftly resolving customer pain points. I specialized in offering personalized solutions, aligning product offerings precisely with unique customer needs.Driving Cross-Functional Synergy.
Nov 2022 - Dec 2023
Manager, Customer Support And Customer Success
Facilitated Seamless Client Onboarding: Orchestrated cross-functional teams to ensure the successful implementation of software solutions, guaranteeing a seamless onboarding experience for clients. This strategic approach contributed to a notable 20% increase in overall customer satisfaction.Strategically managed a diverse client base, from Fortune 500.
Jul 2020 - Apr 2022
Senior Training And Implementation Specialist
Training Content Development: Created and delivered comprehensive training content tailored to software solutions, empowering clients to maximize the value of their investments. This initiative significantly contributed to a notable 20% increase in stakeholder and internal team retention rates, highlighting my commitment to ensuring customer.
Dec 2016 - Jul 2020
Senior Technical Support Advisor
- T1 and T2 Technical support resolving hardware and software issues and effectively communicating complex information to non-technical users.
- Collaborated with cross-functional teams to seamlessly integrate new technologies into the company's infrastructure.
- Contributed to the development of internal knowledge base articles and drove continuous improvement initiatives for enhanced service delivery.
Jul 2016 - Dec 2016
FAQ
Frequently asked questions about Nikki Holder
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What company does Nikki Holder work for?
Nikki Holder works for CxXchange.
What is Nikki Holder's role at CxXchange?
Nikki Holder is listed as Community Director at CxXchange.
Where is Nikki Holder based?
Nikki Holder is based in Atlanta Metropolitan Area, United States, United States while working with CxXchange.
What companies has Nikki Holder worked for?
Nikki Holder has worked for Cxxchange, Calibrate, Chick-Fil-A Restaurants, Georgia Power Company, and Concentrix.
How can I contact Nikki Holder?
You can use AeroLeads to view verified contact signals for Nikki Holder at CxXchange, including work email, phone, and LinkedIn data when available.
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