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Nikki Alexander, Mba Email & Phone Number
Sr Salesforce Administrator
at
InfoTrack US
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Sr Salesforce Administrator
Location
San Antonio, Texas, United States
Who is Nikki Alexander, Mba? Overview
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Quick answer
Nikki Alexander, Mba is listed as Sr Salesforce Administrator at InfoTrack US, based in San Antonio, Texas, United States. AeroLeads shows a matched LinkedIn profile for Nikki Alexander, Mba.
Nikki Alexander, Mba previously worked as President at Felicity Consulting Llc and Sr. Salesforce Administrator / Revenue Operations Manager at Hearth. Nikki Alexander, Mba holds Bachelor'S Degree, International/Global Studies With A Focus In Business Administration from Texas State University.
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Email format at InfoTrack US
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InfoTrack US
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Profile bio
About Nikki Alexander, Mba
I have a pup named Dexter, and he’s the best coworker for remote work.I am a 4X certified Salesforce Solutions Engineer and Revenue Operations Specialist with over 10 years of leadership experience in enterprise and start-up environments. I am passionate about change management, process improvements, and sales excellence with a focus on improving employee engagement. My portfolio includes SAAS companies, identity fraud protection, finance, Legal, and MRO. I focus on continued personal education to ensure ROI, lean management, and productive change for the companies and teams I work with. In my free time, I enjoy traveling (14 countries in 2019), training my puppy, and playing dungeons and dragons.Key Capabilities Include: Certified Salesforce Advanced Administrator, ServiceCloud & SalesCloud Consultant, Remote work, Consulting, Change Management, Sales Leadership, Operations, Project Management, Business Development, Strategic Planning, Time Management, Campaigns, SMS Generation, AI Integration, Stakeholder Management, Salesforce Implementation, Tech Support, Data Quality, Flows, B2B, B2C, nonprofit, AGILE, JAVA, LWC, Rest API,
Current workplace
Nikki Alexander, Mba's current company
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13 roles
Nikki Alexander, Mba work experience
A career timeline built from the work history available for this profile.
Sr Salesforce Administrator
Current
Jun 2024 - Present
President
Current
Felicity Consulting Llc
Freelance Consulting Services Include:*Project Management*Temp Salesforce Admin Contracts*Document Generation Set Up*Salesforce Integrations*Call Guides and Scripting*Sales Process Evaluations
Mar 2019 - Present
Sr. Salesforce Administrator / Revenue Operations Manager
-Fully review Salesforce Instance and Tools to renegotiate Salesforce Contract saving $12,000/year while increasing licensing-Consolidate tools and build Partner Platform, Customer Service experience, Sales Engagement (HVS) platform for sales & service, and launch Next Best Action Plans, knowledge, and chat-Optimize Omni-channel and dialpad.
Feb 2023 - Jun 2024
Salesforce Administrator / Team Lead
-Senior Engineer for Partner Community-Owns all commercial tools and their salesforce integrations-Manages daily salesforce tasks, projects, and integrations-Mentor and trainer for junior admins on team-Works closely with leadership and sales effectiveness to ensure effective end user training and successful change management for over 400 users
Jun 2022 - Feb 2023
Salesforce Administrator
Salesforce lead for 40 internal users and over 50 community users-Manage contract renewals, saving 15% on costs during first year in role while adding value with new features-Implemented classic to lightning transition during first 90 days in role-Increased security with MFA implementation-Integrated new backup & restore system to increase efficiency and.
Aug 2021 - Oct 2022
Salesforce Administrator
Partner with stakeholders to gather requirements and launch monthly objectives for 500+ users-Implement Einstein Activity Capture and work as organizational SME for Einstein Analytics-Partner with analytics team to develop dashboards, understand and gather analytics requirements, configure data sources, and support testing and training cycles-Lead report.
Nov 2020 - Aug 2021
Director Of Operations
Caprice Productions, Inc.
Managed all aspects of the business as Chief of Staff reporting directly to the President-led through response to COVID-19 in both safety and staffing decisions-restructured and organized sales team-Designed and implemented sales training and onboarding program-led the team to 400% increase in sales while facing the adversity of the COVID-19.
Jan 2020 - Aug 2020
Certified Salesforce Administrator (Temp)
-Mastered basic SFDC admin functions-Consulted on a classic to lightning transition involving 10 years of legacy code-Gained an understanding of the long-term impacts of salesforce decisions on an organization -Built over 300 reports used daily by the different functions, and integrated Nintex and Conga to auto-generate the reports
Feb 2019 - Jan 2020
District Sales Manager
-Accomplished 110% plan, with 12% annual growth on a multi-million dollar package in 2018-Fostered team engagement to increase it from 50% to 75% in 6 months -Actively monitor, analyze, and report on the sales pipeline -Take on ad-hoc projects to improve scalability and transparency of workflows and policies
May 2016 - Mar 2019
Regional Manager
Dynamic Insight, Inc.
-Kick started a new team to make $500K in sales in first 6 months-Empowered team leads to grow the team from 3 campaign managers to 12 in the first 3 months-Improved revenue for a national client by $2.8 million by consulting on the sales process
May 2014 - Apr 2016
General Manager
Classic Detailers
Oct 2007 - Aug 2014
Front Desk Manager
Oct 2009 - Aug 2010
2 education records
Nikki Alexander, Mba education
Bachelor'S Degree, International/Global Studies With A Focus In Business Administration
Texas State University
Master Of Business Administration - Mba
Lsu Shreveport
FAQ
Frequently asked questions about Nikki Alexander, Mba
Quick answers generated from the profile data available on this page.
What company does Nikki Alexander, Mba work for?
Nikki Alexander, Mba works for InfoTrack US.
What is Nikki Alexander, Mba's role at InfoTrack US?
Nikki Alexander, Mba is listed as Sr Salesforce Administrator at InfoTrack US.
Where is Nikki Alexander, Mba based?
Nikki Alexander, Mba is based in San Antonio, Texas, United States while working with InfoTrack US.
What companies has Nikki Alexander, Mba worked for?
Nikki Alexander, Mba has worked for Infotrack Us, Felicity Consulting Llc, Hearth, Veriff, and The Salt Group®.
How can I contact Nikki Alexander, Mba?
You can use AeroLeads to view verified contact signals for Nikki Alexander, Mba at InfoTrack US, including work email, phone, and LinkedIn data when available.
What schools did Nikki Alexander, Mba attend?
Nikki Alexander, Mba holds Bachelor'S Degree, International/Global Studies With A Focus In Business Administration from Texas State University.
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