Nikki Miller Email and Phone Number
Once Upon a Time: I was a young organizer fresh out of college, tasked with growing a small and scrappy community engagement program. And grow it*, I did, into a regional powerhouse engaging 2,000+ annual supporters. How? By tapping into motivation, connecting with impact, cultivating relationships, and enabling development and performance. My time as an organizer baked into my DNA the importance of: + Purpose: Getting curious about motivation and connecting people with their impact+ Growth: Building opportunities for development and optimizing performance+ Inclusion: Promoting engaging and connective communities where people feel a sense of safety and belonging+ Systems: Excellence in operations, communications, and leadership, for consistency and accountabilityWhat I love: Community Capacity Building | Organizational Development | People & Engagement Strategy | Diversity, Equity, Inclusion, Accessibility & Belonging | Communications | Change Leadership | Learning & Development | Leadership & Coaching | Human-Centered Data, Systems, & Strategic Design | Talent Acquisition, Management and DevelopmentWhat I value: Cultivating long-lasting relationships. Leading through change. Connecting individuals and facilitating collaboration. Building capacity and social capital. Inspiring leaders and empowering communities. Reconstructing systems in support of equity and inclusion. How I do it: I am a go-getter with a can-do attitude, a masterful delegator, and quick learner. I have a superb work ethic, strong organizational skills, and extraordinary responsiveness. My colleagues and community partners describe my demeanor as personable, helpful, authentic and empowering. I am goal-oriented and motivated to work with others to take the risks, make the connections, and realize ideas essential in creating positive change.And above all: I like to make people laugh.***The Strib even chatted with me about it! But truth be told, we had solid systems in place already to respond overnight, because that's how I roll. https://www.startribune.com/planned-parenthood-s-new-challenge-how-to-manage-all-those-volunteers/424091883/**But don't take - MY - word for it!https://youtu.be/Pj-FRWaowRQ?si=3OA6svUwnLLo_qqiMBTI: ENFP "Campaigner"PI: "Maverick"Enneagram: "Challenger"DiSC: DiCliftonStrengths: 1. Strategic 2. Activator 3. Achiever 4. Futuristic 5. IntellectionAnd since we're here: Scorpio Sun, Scorpio Moon, Pisces Rising, and equal mix Phoebe/Joey on the Friends test. I don't know what a Harry Potter house is, though.
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Organizational Design And Effectiveness DirectorElevance HealthMinneapolis, Mn, Us -
Culture ConsultantEmployee Strategies Jun 2024 - PresentGreater Minneapolis-St. Paul AreaSuccessful organizations don’t just have healthy profits – they have healthy people, too. Discover how to design and amplify an intentional culture so that everyone wins. We believe a toxic culture can kill an organization’s reputation and negatively impact its bottom line. We give you the insight, strategy, and tools to align your culture so you can accelerate your performance.www.esinc.mn -
ConsultantBuffalo Skater Jan 2007 - PresentUnited StatesExperience Designer, Consultant, Coach, Writer, Trainer, Facilitator | People, Culture, Learning & CommunicationsMotivating and energetic consultant and permanent/interim/fractional leader offering expertise in: ✅ Employee Development & Learning✅ Leadership Consulting & Coaching✅ Collaboration, Consensus-Building & Facilitation✅ Motivation & Team Building✅ Talent Acquisition, Management & Development✅ Diversity, Equity, Inclusion & Belonging✅ Employee & Community Engagement✅ Training✅ Change Management✅ Strategic Communications & Positioning✅ Event Planning✅ Storytelling, Human-Centered Design, and Strategic Visioning/Planning✅ Program & Project Administration✅ Evaluation, Measurement & Impact✅ Listening, Feedback & Survey Strategies✅ Risk ManagementCertifications include: ✅ Hogan Assessments✅ Center for Creative Leadership 360 Assessments✅ Technology of Participation Facilitator✅ Intercultural Development Inventory (IDI)✅ Intercultural Conflict Style Inventory (ICS)✅ Prosci Change Practitioner✅ UMN: Organizational Development & Human Resources ✅ Minnesota Alliance for Volunteer Advancement: Volunteer Leadership✅ Agile ICP Adaptive Org Design (ORG), Leadership (LEA) & People Development (PDV)✅ IDEO: Change Leadership, Communicating for Impact, Human-Centered Strategy, Collaborative Leadership, Human-Centered InsightsComing soon! (AKA what I'm doing/studying in my free time - target: end of 2024):✅ ICF-ACC Coaching Certification✅ Digital Learning Diploma✅ SPHR✅ Publishing one darn book, starting another, and then one more✅ Funding (or starting!) a Foundation for HK1 Research (on a dare from my son's geneticist, naturally)✅ Join a board?And be sure to ask me about my past life as a: ✅ Food Critic✅ Culture Writer✅ Country Music Aficionado✅ Road Tripper✅ Noise Musician ✅ Volunteer Wrangler✅ Conference Planner✅ (FUN)draiser✅ Art School Grad✅ Anthropologist✅ FilmmakerWhat I'm not: ✅ Bored!✅ Boring! -
Public SpeakerBuffalo Skater Jan 2004 - PresentMinneapolis–Saint Paul, Wisconsin, United StatesConference and event speaker.Topics include: "Authenticity: The Cornerstone of Effectively Engaging Across Difference" (Minnesota Council of Nonprofits Leadership Conference; The Forum on Workplace Inclusion)"The Value of Aligning Your Fundraising and Volunteer Programs" (Minnesota Council of Nonprofits and Association of Fundraising Professionals Nonprofit Fundraising Conference; Minnesota Alliance for Volunteer Advocates Annual Conference and Professional Development Day)"Weathering Volunteer Storms" (Minnesota Alliance for Volunteer Advancement Professional Development Day)
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Vp Employee Experience & Strategic Engagement - Learning & ImpactPlanned Parenthood North Central States Oct 2022 - Feb 2024Greater Minneapolis-St. Paul AreaDesigned and led organization’s learning, development, and performance management strategy and programs. Senior-most leader in organizational development and employee experience spaces, including employee and leadership development, talent strategies, and engagement. Led team of four professionals with broader dotted-line oversight of HR and DEI professionals. Managed $1M annual Experience Budget. Continued oversight of previous areas of scope. • Led org-wide capacity assessment with analysis, recommendations, and action planning for improvement, informed by 1:1 interviews with 90 people managers and resulting in launch of innovative talent assessments, monitoring and analytics systems, impact evaluation, quality assurance frameworks, and 2.0 competency-based skills development framework. • Introduced innovative development, communications, and performance initiatives for leaders, yielding 75% of managers scoring High/Moderately High ratings in trust, respect, communications, and solutions-focused skills. • Launched first-ever new manager onboarding to promote performance effectiveness of new and newly-promoted leaders. • Instilled a culture of formal and informal feedback and recognition programs to value, motivate, and empower teams to contribute their best work, including launch and socialization of recognition and connection programs (peer-to-peer, leader-led, and appreciation events).• Facilitated cross-functional teams to problem-solve, including tools and techniques for consensus-building and decision-making. ICA International-certified facilitator in Technology of Participation. IDEO-certified in human-centered insights, strategy, innovation, communications, and cultivating creative collaboration. UMN-certified in metrics and analytics. Certified in Agile tools. Prosci-Certified Change Practitioner. Certified in Hogan and Center for Creative Leadership 360 talent assessment tools. -
Career Highlights: Strategic Organizational Development And Capacity-Building Senior LeaderPlanned Parenthood North Central States Oct 2003 - Feb 2024Minneapolis–Saint Paul, Wisconsin, United StatesInnovative leader in people, learning, culture, and communications across the lifecycle: Talent, Learning & Leadership Development, Org Effectiveness, Organizational Development, Engagement, Volunteer Management, Internal Communications, and DEI. Responsible for data-responsive strategic planning, metrics, evaluation, change management, feedback, and performance improvement. Proven track record designing and launching creative programs to drive engagement, retention, and impact. • Built high-performing People & Culture teams of up to nine members (direct report) + broader teams of indirect oversight.• Senior SME on strategic planning teams, developing and implementing comprehensive vision and roadmaps for people, culture, learning, communications, and engagement, setting and evaluating KPIs to drive continuous improvement. • Led needs assessments and initiatives to address areas of organizational concern and inform action planning, including employee census surveys, leading impactful action planning and improving outcome measures by 10% in feedback, pride, relationships, trust, collaboration, and care quality. • Led change management for organization through shifts following merger of two regional orgs (3 to 5 states, 100% headcount growth), as well as pandemic response, movements for racial justice, leadership transitions and restructures, union negotiations, and pivotal changes to funding and regulatory landscapes. • Scaled programs and initiatives following merger, building or optimizing talent acquisition, talent development, performance management, community and employee engagement, internal communications, DEI. • Executed strategies to support change initiatives, including planning, communications, training, measurements, and engagement. • Led cultural transformation initiatives to foster a positive work environment. • Provided leadership programming and coaching to drive performance improvement, while consulting C-suite on strategy and communications.
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Senior Director, Organizational Effectiveness – Hr/Oe (Organization Development)Planned Parenthood North Central States May 2021 - Oct 2022Greater Minneapolis-St. Paul AreaContinued work from Interim VP assignment, growing employee learning and leadership development, engagement, and DEI. • Established partnerships with stakeholders, coaching and consulting with executives on organization design, effectiveness, talent, HR, and communications, applying project management techniques to administer solutions within budget. • Brought collaboration technology, strategy, and design principles to bear (IDEO-trained) to create compelling and impactful learning programs and team development experiences. • Developed learning and mentorship networks for leaders and high-potentials, including team development initiatives. • Launched innovative executive and senior leadership development program in alignment with mission and strategy, resulting in best practices and policies to scale to leaders at all levels. • Certified in Intercultural Development Inventory (IDI) and Intercultural Conflict Styles Inventory (ICS).
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Interim Vice President, Organizational Effectiveness – Hr/Oe (Organization Development)Planned Parenthood Minnesota, North Dakota, South Dakota Jan 2020 - May 2021Greater Minneapolis-St. Paul AreaLed organizational effectiveness, organizational development, talent (acquisition, management and development), engagement, DEI, and internal communications departments during change and uncertainty of 2020, supervising team of nine professionals. • Built cross-functional initiatives and talent strategies for employee lifecycle coming out of merger, resulting in execution and evolution of talent and planning processes (annual talent management process, coaching and feedback, and goal setting).• Redesigned organizational communications to adapt to COVID landscape, including updated vehicles and messaging. • Designed and implemented cross-functional talent acquisition and recruitment strategies, leading a five-person recruiting team through inclusive, experience-focused, and financially responsive hiring practices. • Transformed outdated onboarding and annual training program, achieving 100% regulatory compliance in under six months.
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Director Of Engagement And Communications – Strategy And Organizational EffectivenessPlanned Parenthood North Central States Jan 2016 - Jan 2020Greater Minneapolis-St. Paul AreaLed org development, org effectiveness, communications, engagement, DEI, and learning through transformative growth. Served as Human Resources Business Partner. Key member: Strategy Implementation and Core Integration Teams. • Aligned, streamlined, and standardized programs and staff to integrate operations of two organizations post-merger. Led strategy, change management, and programmatic design/execution of engagement, communications, learning, and DEI. • Consulted on strategies for employee lifecycle. Provided strategic coaching to Executive Team. Sustained effective cross-functional communications between business units to align strategic goals.
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Director Of Volunteer Engagement – External AffairsPlanned Parenthood North Central States Oct 2003 - Jan 2016Greater Minneapolis-St. Paul AreaDirected a large, successful, and expanding three-state volunteer, intern, student trainee, and community engagement program, growing from 200 to 2,000 annual participants.• Led people and culture systems in support of personnel management, learning, compliance, and engagement.• Led stakeholders through changes related to policies, programming, external environment, funding and regulatory landscape, and staffing changes and restructures.• Served as a member of the first DEI team and functioned as a DEI trainer.• Planned and executed several national, regional, and local conferences and events.
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Freelance WriterCity Pages Jul 2009 - Jul 2013
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Teaching Assistant - Ethnographic Film / AnthropologyMacalester College Feb 2003 - May 2003St Paul, Minnesota, United StatesTeaching Assistant for Anthropology professor Karen Nakamura's Ethnographic Film course.
Nikki Miller Education Details
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Writing -
Anthropology, Women'S And Gender Studies
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International Coaching Federation | Acc Professional Coaching -
Organizational Development And Human Resources -
Seeds Of MindfulnessMindfulness
Frequently Asked Questions about Nikki Miller
What company does Nikki Miller work for?
Nikki Miller works for Elevance Health
What is Nikki Miller's role at the current company?
Nikki Miller's current role is Organizational Design and Effectiveness Director.
What schools did Nikki Miller attend?
Nikki Miller attended Hamline University, Macalester College, Gomastercoach, University Of Minnesota College Of Continuing & Professional Studies, Seeds Of Mindfulness.
Who are Nikki Miller's colleagues?
Nikki Miller's colleagues are Andy Zimney, Lauryn Petersen.
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