Nikki Pike
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Nikki Pike Email & Phone Number

Senior Satisfaction Advisor | Helping Drive Customer Success and Satisfaction @ Custom Ink at Custom Ink
Location: Reno, Nevada, United States 3 work roles 2 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
Senior Satisfaction Advisor | Helping Drive Customer Success and Satisfaction @ Custom Ink
Location
Reno, Nevada, United States
Company size

Who is Nikki Pike? Overview

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Nikki Pike is listed as Senior Satisfaction Advisor | Helping Drive Customer Success and Satisfaction @ Custom Ink at Custom Ink, a company with 1131 employees, based in Reno, Nevada, United States. AeroLeads shows a matched LinkedIn profile for Nikki Pike.

Nikki Pike previously worked as Senior Satisfaction Advisor at Custom Ink and Brand Ambassador at Boomer Naturals. Nikki Pike holds Associate'S Degree, Social Work from Truckee Meadows Community College.

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Custom Ink

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Profile bio

About Nikki Pike

🌟 Dynamic Senior Satisfaction Advisor at the Crossroads of Tech and Customer ExcellenceHello, I'm Nikki Pike – a passionate advocate for creating outstanding customer experiences. My journey through diverse roles has shaped a unique skill set that merges technical savvy with a deep understanding of customer needs.🔍 What Drives Me: At the heart of my professional ethos is the belief that every customer interaction is an opportunity to build a lasting relationship. Whether it's resolving complex issues, managing multi-channel support, or offering knowledgeable product advice, I'm committed to delivering solutions that solve problems and enhance satisfaction.💼 Professional Highlights:Empathy in Action: In my role at Custom Ink, I've mastered navigating customer emotions, and transforming challenging situations into positive outcomes.Brand Storytelling: At Boomer Natural Wellness, I honed my skills in conveying brand messages, ensuring our customers received the most relevant and up-to-date product information.Leadership with a Personal Touch: My time at Sephora as a Senior Education Consultant/Assistant Manager allowed me to lead by example, fostering an environment of continuous learning and genuine customer engagement.🛠 Skills and Expertise:Proficient in SaaS applications and adept at adapting to new technologies.Exceptional multi-tasking abilities in high-pressure environments.A strong communicator who bridges gaps between customers and internal teams.📫 Connect with Me: Feel free to reach out on LinkedIn or via email at nikkimonroepike@yahoo.com. I’m always open to discussing new opportunities, sharing insights, or simply connecting with fellow professionals.Let's explore how we can make a positive impact together!

Current workplace

Nikki Pike's current company

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Custom Ink
Custom Ink
Senior Satisfaction Advisor | Helping Drive Customer Success and Satisfaction @ Custom Ink
fairfax, virginia, united states
Website
Employees
1131
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3 roles

Nikki Pike work experience

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Senior Satisfaction Advisor

Current

Reno, Nevada, United States

Manage multi-channel customer support through phone, email, and live chat to ensure seamless, real-time assistance for customers and colleaguesAnalyze and review customer orders for accuracy and completeness, making real-time adjustments as needed to meet client specificationsImplement effective resolution strategies for order discrepancies or customer.

Jan 2022 - Present

Brand Ambassador

Reno, Nevada, United States

Provide clear and accurate information on products, features, and pricing to assist customers in making informed decisions.Respond to customer questions about specific products, offering knowledgeable guidance and recommendations.Stay current on new product releases and updates to offer the latest information to customers.Manage and update social media.

Jul 2018 - Jan 2022

Senior Education Consultant/Assistant Manager

Reno, Nevada, United States

Lead and manage a team to positively impact overall store performance and customer experience.Effectively communicate the benefits of rewards programs, showcase products, and extend invitations for special events to clients.Maintain expertise in beauty industry trends, techniques, and emerging products to serve as a reliable resource for.

Oct 2015 - Jun 2018
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Colleagues at Custom Ink

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2 education records

Nikki Pike education

FAQ

Frequently asked questions about Nikki Pike

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What company does Nikki Pike work for?

Nikki Pike works for Custom Ink.

What is Nikki Pike's role at Custom Ink?

Nikki Pike is listed as Senior Satisfaction Advisor | Helping Drive Customer Success and Satisfaction @ Custom Ink at Custom Ink.

Where is Nikki Pike based?

Nikki Pike is based in Reno, Nevada, United States while working with Custom Ink.

What companies has Nikki Pike worked for?

Nikki Pike has worked for Custom Ink, Boomer Naturals, and Sephora.

Who are Nikki Pike's colleagues at Custom Ink?

Nikki Pike's colleagues at Custom Ink include Teresa Tran, Ben Yust, Anna Rapčanová, Kevin Clendening, and Kristy Mccomb.

How can I contact Nikki Pike?

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What schools did Nikki Pike attend?

Nikki Pike holds Associate'S Degree, Social Work from Truckee Meadows Community College.

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