Nikki Pinney Email & Phone Number

Seattle, Washington, United States

- Partnering with clients on operational objectives and marketing and communications projects- Recently coached clients on crisis protocol, and then developed a communications policy and SOP which allowed for a budget reallocation away from PR expenditures to revenue-generating marketing programming

Seattle

- Led mixed, multidisciplinary teams of internal employees, independent contractors, and vendors dedicated to creative operations, public relations, and multimedia platform management for an employee population of 225 across 20+ national locations- Directed the design, development, launch and maintenance of a web app and content strategy that overhauled the company’s digital operations and more than doubled external traffic while decreasing admin input requirements by 50%- Guided the development and implementation of corporate and investor messaging and product and marketing strategies, defining a new program scope and budget as the company expanded to new markets and added service subsidiaries as well as $2 billion in assets under management- Recognized as a 2018 Rising Rock Star Award Finalist for ELEVATE Seattle and a 2019 CREW Seattle Leadership Certificate recipient

Seattle

- Spearheaded articulation of new corporate values by leading the project management and focus group facilitation as well as authoring the language and developing identity and programming to ensure operational success, resulting in 10x engagement over the previous efforts- Established a roster of internal marketing services that brought in $50,000+ of revenue and saved more than $100,000 in corporate expense by collecting metrics and analyzing for process improvement- Developed policies, procedures, and vendor relationships for the acquisition and cost-efficient management of intellectual property and created documentation and training materials to maintain the program- Oversaw day-to-day project management, including creating or reviewing project briefs/SOW, WBS, RACI, contracts, and timelines; proposing budgets and assessing risk, and facilitating collaborative relationships- Nominated by peers and selected by executives for 2016 Employee of the Year (James M. Ryan Award)

- Created original content for blog, newsletter and social media for more than 1,000 visitors a day, up from about 100 daily when internship first began.- Conceptualized and designed interactions for web application to mobilize a proposed pricing model change.

Bloomington, Indiana Area

- Managed publicity as media liaison before being tapped to establish online interview connection service.- Composed copy and graphics to promote newly published books for principal accounts.

Huntington, Indiana

- Wrote news and feature stories to meet a daily deadline and Associated Press style guidelines.- Edited farming page layout and content on weekly basis.- Earned a citation from the Associated Press for exemplary breaking news coverage by a newsroom.- Awarded best spot news photo and named photo of the year finalist by the Hoosier State Press Association in 2006.

Huntington, Indiana, United States

- Provided direct care, administered medicine, and taught life skills to developmentally disabled adults- Oversaw participation in community settings and launched a volunteer youth sports coaching opportunity