Nikki Pulkrabek Email & Phone Number

Kansas City, Missouri, United States

● Aided new client creation of accounts within the company. Assisted with ordering and tracking products.● Demonstrated and trained clients on NAVICA to ensure smooth implementation.● Troubleshot issues and fielded questions regarding software, ordering, and account management. ● Collaborated with sales teams in closing business and demonstrated benefits of software to prospective clients.● Recognized as a peer leader that assisted and mentored colleagues for training and… Show more ● Aided new client creation of accounts within the company. Assisted with ordering and tracking products.● Demonstrated and trained clients on NAVICA to ensure smooth implementation.● Troubleshot issues and fielded questions regarding software, ordering, and account management. ● Collaborated with sales teams in closing business and demonstrated benefits of software to prospective clients.● Recognized as a peer leader that assisted and mentored colleagues for training and improvement. Led training for the department on client processes and procedures. ● Developed processes and procedures during infancy of department and aided with two task forces later in life of department to reassess and adjust processes and procedures to ensure efficiency. Show less

Kansas City, Missouri Area

● Prospected from past business list, cold-calling, and outside sales.● Developed company awareness and grew new business avenues.● Ensured customer satisfaction and developed relationships and loyal customer base.● Created catering department from ground up and implemented policies and procedures. Grew first-year income to $155,000.● Took orders, communicated orders to the team, and prepared and delivered orders.

Olathe, Ks

● Sold complicated financial service to new and existing small- to medium-sized trucking companies.● Prospected potential customers from cold-calling and referred business. Recognized needs through developed rapport and partnerships with potential clients.● Negotiated and reviewed contract agreements to ensure client satisfaction and retention.● Exceeded sales goals and expectations.● Promoted to national accounts department from general sales floor due to high performance.●… Show more ● Sold complicated financial service to new and existing small- to medium-sized trucking companies.● Prospected potential customers from cold-calling and referred business. Recognized needs through developed rapport and partnerships with potential clients.● Negotiated and reviewed contract agreements to ensure client satisfaction and retention.● Exceeded sales goals and expectations.● Promoted to national accounts department from general sales floor due to high performance.● Onboarded and trained new hires in understanding company culture, industry, and positions. Show less

Olathe, Kansas

I assist small to medium sized trucking/transportation companies with cash, credit and collections through factoring services.

Shawnee Mission, Ks

● Prospected new business through direct sales and cold-calling.● Networked and developed prospective clients. Assisted clients with training and professional development.● Developed individualized training for young professionals.

Communicated with all levels of employees. Oversaw BEOs, group resumes, and rooming lists. Coordinated and serviced all hotel events with clients and internal team. Networked and generated new clients, and maintained client relationships. Served as manager for all day shifts. Restructured and implemented sales, turnover, and communication procedures. Maintained and restructured Delphi.net for efficiency. Created new banquet menus, wedding, holiday, and event packages. Prospected and upsold… Show more Communicated with all levels of employees. Oversaw BEOs, group resumes, and rooming lists. Coordinated and serviced all hotel events with clients and internal team. Networked and generated new clients, and maintained client relationships. Served as manager for all day shifts. Restructured and implemented sales, turnover, and communication procedures. Maintained and restructured Delphi.net for efficiency. Created new banquet menus, wedding, holiday, and event packages. Prospected and upsold services and products. Show less

Kansas City, Missouri Area

Supported catering and sales managers. Maintained client relationships. Drafted contracts for catering and sales managers’ potential clients. Managed BEOs, group resumes, rooming lists, and correspondence. Worked with clients on planning last-minute bookings. Coordinated in-house events, answered phones, and maintained files.

Beverly Hills, Ca 90210

Duties included dictation (80+ wpm), preparation and filing of legal pleadings and memoranda, general office and file maintenance, maintaining attorney schedules, answering phones, and other general computer use (Word, WordPerfect, Excel, PowerPoint, Data Entry, internet searches).