Nikki Roberson Email & Phone Number

Dunwoody, Georgia, Us

Dunwoody, Georgia, Us

Dunwoody, Georgia, Us

Atlanta, Ga, Us

Individual contributor responsible for developing and executing effective communication strategies that inform, educate and engage employees regarding the company and its initiatives, customers, culture and products.• Develop and execute global internal communications strategies, messages and tactics that inform and engage Manhattan’s employee base.• Maintain responsibility for multiple internal channels including digital advertising, CEO newsletters, intranet, internal communications calendar, and client requests for communications.• Develop stakeholder content, talking points and other presentation materials that support internal events.• Provide internal communications counsel to diverse groups and senior leaders within the organization.• Act as primary account manager for Human Resources to ensure that projects are developed and executed via synthesizing business requirements and creating robust marketing communications plans.• Effectively communicate Manhattan Associates’ business and technology story across multiple channels, including separate plans based on different audiences across the companies.• Liaise with the marketing creative team to balance client requests with Manhattan brand and identity guidelines.

Windsor, Berkshire, Gb

• Develops and executes Americas Commercial Team multi-channel communications plan in support of the Chief Commercial Officer’s strategy to increase engagement, awareness and education of ACT priorities and its brand within employee base. • Creates alignment between ACT communications plan and IHG’s overall strategy and priorities through thoughtful and relevant content development, as well as relationships with IHG’s corporate, regional and global communications teams.• Co-creates people-related initiatives and efforts with Human Resources partners on behalf of the Americas Chief Commercial Officer as it relates to IHG and ACT initiatives (examples: Good to Great journies, Great Hotels Guests Love, Celebrate Service, HR programs, Delivering Preferred Brands, new brand launches, etc.).• Embeds and sustains momentum of the Winning Culture in ACT to drive awareness and understanding of IHG’s “Be #1” Ambition through a multi-channel communication campaign.• Designs agenda, develops content, and directs logistics for CCO-led all employee meetings, including but not limited to bi-annual Town Halls and other special events.Accomplishments:• Appointed to provide communications support during the collaboration phase of IHG’s acquisition of Kimpton Hotels and Restaurants to IHG’s portfolio. Responsibilities include creating a cohesive communications strategy for engaging corporate media, hotel and restaurant owners, IHG and Kimpton employees, and project teams.• Delivered multiple all-employee events for Americas Commercial employees from inception to post-implementation, including communications, logistics and event management.• Implemented multiple engagement events for Americas Commercial employees, including the “ACT Conversation Series” to allow a small group of employees the opportunity to intimately interact with senior leaders of the organization on a regular basis.

Windsor, Berkshire, Gb

• Developed and contributed to all Chief Information Officer presentations and speeches (internal and external) that detailed the happenings of Global Technology and ensured clear, aligned and consistent messaging across all recipients and platforms.• Created, maintained and executed a communications plan for GT on behalf of the CIO focused on communicating with and engaging employees, contractors and stakeholders.• Managed Global Technology event messaging and content – included but not limited to quarterly Town Halls, Global Technology’s presence at the annual Americas Owners and Investors Conference, and annual leadership seminars. • Proactively authored regular communications, announcements, and/or news stories, including Movers and Shakers articles, CIO monthly letters and leadership updates, to disseminate timely and relevant information to Global Technology employees.Accomplishments:• Successfully executed seven quarterly Global Technology Town Halls across all regions for over 300 employees, including all aspects of global and local event and logistic management and creating visuals and content for all internal speakers.• Created and delivered a week-long seminar themed around “Service, Leadership and Execution” for approximately 80 GT Directors and Vice Presidents in order to normalize a shared vision of success across the leadership team.• Implemented the “Pizza with Pearson” engagement event to allow a small group of GT employees the opportunity to intimately interact with the Chief Information Officer on a monthly basis.• Helped create the Global Technology brand for the organization, a set of adoptable behaviors that will align GT for success. The Brand has become the means by which the department will deliver on its promise to be a trusted partner to the business.• Improved employee understanding of GT’s January 2013 reorganization by creating a 20+ page interactive document that chronicled the Good to Great journey from beginning to end.

Windsor, Berkshire, Gb

• Managed complex MVS Decommission project that consisted of over 20 individual modules, 3 sub-projects (activities that were not a part of the project but were directly related), and reporting to stakeholders about status reports and initiatives.• Maintained project spend and activity, invoices, and purchase orders for the $2.6M budget of the MVS Decommission project.• Directly managed team of six contracting vendors with the following responsibilities: driving development deadlines, mitigating schedule risks, and facilitating cooperation across approximately 15 other teams to deploy new processes.• Developed and executed communications about a new enterprise-wide reporting platform to approximately 150 business owners of corporate and hotel-facing reports, as well as IHG’s 4,600 hotels.• Worked with Central Reservation Office and Channel Integration contacts to (1) manage the deployment of the new WebGNR application which is used by all hotels and reservation offices, and (2) create and implement a new Intranet site and training materials for deployment of this application.Accomplishments:• Fostered collaboration and communication among various project teams by facilitating various scrums and meetings multiple times a week. Resulted in the quicker spotting of issues and resolutions in a timely manner. Project issues declined as teams came together to work through roadblocks.• Built relationships across many levels of the organization in order to maximize expertise and effectiveness in project management.• Successfully managed and completed the Booking cleanup initiative, which included the reprocessing of over 200 million guest booking records and was critical path for several larger projects in the organization.

Master Of Business Administration (M.B.A.), Marketing

Bachelor'S Degree, Journalism And Mass Communication