Nikki Shoults Email & Phone Number

Docklands, Vic, Au

Gold Coast, Queensland, Australia

Once a hotelier always a hotelier, after spending 12 years of my career in the past with Sheraton and 9 Years with Marriott, this company has been the key foundation of the person whom I am today! It is fantastic to be back with Marriott International. I am extremely passionate about this Iconic Hotel and most importantly I am excited about representing this property to our key clients in our Interstate markets of NSW and Victoria.In my role as Sales Account Manager, my main responsibilities included: * Business Development and new account acquisition with a particular focus on the Corporate/MICE market in NSW, VIC and New Zealand to achieve annual sale targets and forecasted budget.* Working closely assisting our Marriott Global account managers and their clients* Management of accounts and direct relationships with key stakeholders and partners* Co-ordination and attendance at international trade shows including AIME, PAICE, ATEC, MEA* Conducting presentations, site inspections and famils to secure potential business* Preparation of quotations, contracts and reports* Competitor analysis and market research* Management of the annual sales budget and planning of regular interstate sales tripsSheraton Grand Mirage is set amongst 6 Hectares, Those planning an event on the Gold Coast can take advantage of 14 flexible, fluid spaces perfect for working, connecting and meeting. All the essentials for an effortless stay at Sheraton Grand Mirage Resort, Gold Coast.Where the World Comes Together. Sheraton Grand Mirage Resort invites you to experience the Gold Coast’s unsurpassed beachfront resort, Ideally situated on the pristine beaches of the Gold Coast and minutes from Surfers Paradise, our 5-star, oceanfront resort allows guests to explore, share experiences and discover adventure.

Specialising in the Tourism and Hospitality industries, our purpose is to provide support for our clients across a variety of services, offering additional resources when required. Felicity Merrick and myself decided to join forces on this business adventure collaborating our skill sets together to allow N + F Connect to be an extension to your team on a contractual basis.Our two key offerings based on our Business Model is to Contract Sales to drive Brand awareness sales strategies for independent Hotels and Venues. The second layer to our business is Event freelancing support for our clients, we understand how to drive smart operational solutions with measurable results that transcend our client’s expectations. With a strong focus on Business Development and Event Freelancing, we have extensive experience combined in Logistic Operations and Sales, having worked in-house for some of the world’s leading hoteliers and event and travel companies over the last decade. It’s this experience that has provided us with a rare insight into the rapidly growing MICE market in Australia.We weave our magic by acting as an extension of your organisation, connecting your team to the right suppliers and vise versa to achieve the ultimate outcome. Utilising our established relationships, we believe a collaborative approach is the key to driving meaningful, long-term results. With our knowledge and connections, paired with our deep understanding of the Tourism industry, we’re passionate about looking after your clients and adding value and cost effective solutions to your business.

Queensland, Australia

I am excited to have joined Corporate Traveller and FCm Travel Solutions Groups team, dedicated to the Queensland market. We specialise assisting our clients with the logistics of organising the group travel, flights, destination sourcing most importantly managing contractual agreements. Being part of the Flight Centre Travel Group allows us the ability to negotiate amazing group airfares and accommodation but mostly I love that we provide a dedicated Group Travel Manager from start to finish which allows for such high attention to detail but also gives a personalised service for Corporate group travel.

Queensland, Australia

We put the pieces together to deliver a unique and seamless group travel experience.What is FCM Groups?We bring together all of the elements of your group travel requirements providing a seamless experience for your meetings, incentives and conferences. We offer you flexibility by managing one, some or all of your group travel requirements – the perfect extension to your team.With our global resources and extensive negotiating strength, we can arrange competitive and streamlined travel itineraries for GroupsThe Benefit:FCM Corporate Groups provides you with:• A dedicated Group Travel Manager from start to finish• A full conference team with after-hours 24/7emergency assistance• Snap shot summary of options for flights and hotel choices– no more hard to read contracts• Design and execution of all aspects of the event• A cloud based delegate registration site with live 24/7 reportingand secure payment options• Venue and site inspections• Group airfares/charters and accommodation that maximiseflexibility for delegates and payment• Localised market knowledge with our global supplier networkcreating contemporary itineraries• Day delegate packages, gala dinners and entertainment• Pre and post travel management• Budget management and reconciliation• Consolidated reporting to assist with corporate responsibilityand duty of care

Gold Coast

Surfers Paradise Marriott Resort & Spa is a five star international resort property featuring 329 luxury guest rooms and suites, over 2000 sqm of special event space including a dedicated meetings and events floor as well as two award winning restaurants and three bars.The Sales Team were focused on driving both leisure and MICE business for the property; targeting corporates and inbound groups within Australia and internationally. Upon commencing at the resort, I was employed as a Sales Manager for the property before being promoted to Senior Sales Manager and then to Director of Sales in 2009. I received the General Managers Award for Excellence in 2013 and Manager of the Quarter in 2009, 2010 & 2011. The Sales Team also achieved the record budget for group room nights in 2008. In my role as Director of Sales, my main responsibilities included: * Business development and new account acquisition with a particular focus on the corporate market in NSW, ACT and New Zealand to achieve annual sale targets and forecasted budget* Overseeing both the proactive and reactive sales teams based on property by providing direction, training and mentoring to all associates* Management of accounts and direct relationships with key stakeholders and partners* Co-ordination and attendance at international trade shows including AIME, PAICE, ATEC, MEA* Conducting presentations, site inspections and famils to secure potential business* Preparation of quotations, contracts and reports* Competitor analysis and market research* Management of the annual sales budget and planning of regular interstate sales trips

Gold Coast

Royal Pines Resort is an award winning 5 star property on the Gold Coast that offers a world class choice of accommodation, dining, golf, conference and leisure facilities.Responsibilities included: * Lead generation and business development in NSW and ACT (Corporate Market) * Canvassing the market through cold calling, networking and direct marketing* Building relationships with new and existing clients * Working with the Sales Team to achieve forecasted budget and sales targets* Negotiating with clients on behalf of the resort to secure business * Conducting presentations, site inspections and famils to secure potential business* Preparation of quotations and contracts * Database maintenance of corporate clients, PCOs and event planners

Brisbane

External audio visual and staging company based at the five star Sheraton Brisbane Hotel. Responsibilities included: * Building relationships with new and existing clients and stakeholders* Liaising directly with clients to assist with their audio visual requirements for conferences, gala awards dinners and luncheons * Assisting the Technical Events Manager with costing and achieving budget deadlines* Designing events with lighting, theming and audio visual effects* Co-ordinating events and liaising directly with the Sheraton Brisbane Hotel catering sales team

Brisbane

Responsibilities included: * Co-ordination of events for up to 1250 pax theatre style / 850 dining style, including the CPA Annual Conference and Bridal Expo * Pre and post function breakdown and organization * Establishing and maintaining relationships with various clients * Liaising with hotel departments to ensure a seamless event experience for all guests * Staff training and development * Recruiting and selection of staff