General Manager
Current• Helped lead the establishment of a new distribution center for the world's largest e-commerce Halloween costume company.• Assisted in doubling the expected output goal for our first season.• Oversees a team of managers and associates responsible for handling receiving, inventory management, outbound shipping, customer returns, and labor management.• Develops and mentors a team entirely new to our company. Assists in training each member from the ground up by creating performance plans and establishing SOPS to ensure consistent development and success.• Fosters a positive and collaborative work environment that aligns with our core values, while providing leadership, coaching, and development opportunities for team members.• Analyzes data and performance metrics to identify areas for improvement and implement continuous process enhancements.• Works closely with Human Resources and hiring departments to ensure labor projections and staffing needs are in line with order demand.• Develops and implements efficient processes for receiving, storing, and shipping inventory to meet customer demands.• Collaborates with departmental managers to set performance goals, monitor progress, and ensure key performance indicators (KPIs) are met.• Manages inventory levels to optimize stock availability while minimizing excess or obsolete inventory on the warehouse floor.• Works closely with cross-functional teams, including purchasing, marketing, software development, and customer service, to enhance overall supply chain efficiency and customer experience.