Merchandise returns for members. Also work to help members with new memberships, renewals, upgrades, and changes to their account information. Back up supervisor when needed. Helping answer questions and overrides for members.

Assisted 7 advisors for the Service Department in person and on the phone. Extended warranty sales for Mechanical Protection Plan offered to GM customers that came in for service. Also, made sure new sales customers were introduced to service and processes explained.

Helped assist staff in answering multi-line telephone system. Sent out billing on Excel format for individual homes for over 25 builders in the Texas Region. Traveled to Houston office when needed to help with billing and collections. Maintained petty cash, office supplies, facility maintenance, and coded A/R. Scheduled office functions. I also brought collections down from 90 days to an 8 day turn around in 2 months.

Billing and invoicing on company software of all flooring installations for Pulte Homes for the Dallas, Allen, Houston, San Antonio, and the Greater SW Region.

Administration of ring, apparel, awards, and recognition programs for over 2,000 agents. Made travel arrangements and catering for weekly seminars and training. Responsible for maintaining our training facility and office for maintenance and supplies, billing for facilities as well. Traveled with CEO for Awards trips for agents. Helped organize destination banquets for 200-500 guests.

Worked front register and credit card machine. Processed bar tills at closing and balanced bank deposits. Worked beer sales when needed. Worked on and off for 8 years part time.

Started working for Rasa Floors as a receptionist and worked my way into billing and payroll for technicians. Used company based software for weekly payroll. Helped clients with billing inquires, and also backed up customer service when scheduling units for installation.