Nikki Zepeda

Nikki Zepeda Email and Phone Number

Executive Assistant to the President and CEO @ Eagle Labs, Inc
Florida, United States
Nikki Zepeda's Location
Greater Tampa Bay Area, United States
Nikki Zepeda's Contact Details

Nikki Zepeda work email

Nikki Zepeda personal email

n/a
About Nikki Zepeda

Executive Assistant to the CEO at Eagle Labs Inc.Previous Senior Administrative Assistant for USW District 7, covering Indiana, Illinois, and Wisconsin

Nikki Zepeda's Current Company Details
Eagle Labs, Inc

Eagle Labs, Inc

View
Executive Assistant to the President and CEO
Florida, United States
Website:
eaglelabsinc.com
Employees:
75
Nikki Zepeda Work Experience Details
  • Eagle Labs, Inc
    Executive Assistant To The President And Ceo
    Eagle Labs, Inc
    Florida, United States
  • Eagle Labs, Inc
    Executive Assistant To The President/Ceo
    Eagle Labs, Inc Mar 2024 - Present
    Oldsmar, Florida, United States
  • Nutrition Dynamic (Vidal Med)
    Executive Assistant To Chief Executive Officer
    Nutrition Dynamic (Vidal Med) Jun 2022 - Mar 2024
  • United Steelworkers (Usw)
    Senior Administrative Assistant
    United Steelworkers (Usw) Jul 2015 - Sep 2023
    Gary, Indiana
    District 7
  • Mirror Mirror Hair Studio
    Independent Stylist
    Mirror Mirror Hair Studio Jul 2015 - Jul 2016
  • Kara'S Hair Studio
    Cosmetologist
    Kara'S Hair Studio Dec 2014 - Jul 2015
  • Arcelormittal
    Order Entry Analyst
    Arcelormittal Aug 2010 - Mar 2012
    Results:Review orders that are entered for Quality control and maintain claim free entry.Sort and file steel orders according to set company standards.
  • Comcast Cable
    Retention Representative
    Comcast Cable Dec 2006 - Jan 2009
    Retain subscribers by using current save tactics and sales strategies to enhance revenue for Comcast. Schedule new installation appointments and utilize multiple computer programs at once to set up technical call appointments.Peer Coaching: I have assisted in training and developing new hires skill for retaining and gaining revenue as they are acclimated with handling inbound calls. I have also completed side by side monitoring to coach and assist them with easing the transition from the classroom setting to becoming self sufficient on the call center floor. I have also assisted supervisors with new hires in their Retention training by completing the Q&A portion as well as conducting and giving feedback on role-play situations. Reports: I complete monthly CQE monitoring logs for all of retention, and have created the spreadsheet for tracking equipment return procedures and save attempts. Facilitator for team meetings: I have created agendas, gathered information and conducted team meetings for my peers to ensure they are aware of all changes in the call center. Floor coverage: I have provided coverage as a POC for the Retention floor while Supervisors and SAE's were unavailable, assisting my peers with escalated calls to ensure resolution of the situation.I have assisted supervisors with the escalation of calls and used my knowledge of the "Think Customer First" strategy to handle the customer requests in a manner that is not only beneficial for the customer, but for Comcast as well.
  • Corey Bros Bakery
    Human Resources Manager
    Corey Bros Bakery Dec 2002 - Sep 2006
    Handled all aspects of Hiring, Payroll, Scheduling of employees, Purchasing of inventory, and Filing of personnel paperwork.
  • Bank One
    Vault Teller
    Bank One Sep 2000 - Apr 2002
    I provided excellent customer service, while maintaining bank procedures.Duties I was responsible for included, cash balancing, balancing the vault, receiving deposits, cashing checks, and ordering cash for the branch.I also opened new accounts and screened customers for loans.

Nikki Zepeda Education Details

Frequently Asked Questions about Nikki Zepeda

What company does Nikki Zepeda work for?

Nikki Zepeda works for Eagle Labs, Inc

What is Nikki Zepeda's role at the current company?

Nikki Zepeda's current role is Executive Assistant to the President and CEO.

What is Nikki Zepeda's email address?

Nikki Zepeda's email address is ni****@****inc.com

What schools did Nikki Zepeda attend?

Nikki Zepeda attended Ivy Tech Community College, Regency Beauty Institute-Merrillville, Portage High School, Ivy Tech Community College.

Who are Nikki Zepeda's colleagues?

Nikki Zepeda's colleagues are Andreina Pernia, Jonathan Martin, Matthew R. Miller, Arthur Brown, Zachary Walters, David Sapp, Anellys Suarez.

Not the Nikki Zepeda you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.