Vice President · Salesforce At Rightpoint
Chicago, Il, Us
Responsible for leading the teams who designed, developed, and delivered our portfolio of professional services offerings across multiple industry verticals on the Salesforce Ecosystem. Ensured that we bring our expertise to market in a coordinated way in order to create transformative business solutions, improve customer satisfaction, and directly impact our top and bottom line. I created programs and offerings that unearth opportunities to create and capture customer value, and develop a consistent industry strategy to help scale our business practice. I drove profitability through internal and external initiatives by aligning the team and client philosophy toward growth, efficiency, and human experience.At a tactical level, I managed the practice’s operating portfolio - driving utilization, bookings, and revenue across the practice. I worked cross-functionally with sales teams to ensure go-to-market motions are integrated to drive end-to-end success for our customers. I partnered on the development of new industry-specific services, products, and programs.
