KEY RESPONSIBILITIES – STOCK CONTROL : Purchasing and all aspects of stock control using Momentum Pro.Cycle count, stocktake management/preparation and management. Warehouse/ bin location maintenance. Review with manager on a regular basis – dead stock and overstocks Meetings with supplier representatives and identify possible new business with suppliers through new product introduction.SALES : Ensure all customer requests are responded to in a timely manner. Provide customers with friendly professional advice on the company’s products.Ensure all customer orders are picked accurately and in time for despatch.Point of contact for Driver/Site issues.GENERAL DUTIES :Provide internal support to the sales team.Look for improvements to processes.Provide training to new and existing employees.Ensure the warehouse is kept in a clean and organised manner at all times.Ensure all audit operation compliance policies are adhered to.

KEY RESPONSIBILITIES – STOCK CONTROL : * Purchasing and stock control using the ERP (Momentum Pro) and Preferred Supplier guidelines. * Cycle count, stocktake management/preparation and management. * Warehouse/ bin location maintenance. * Review with manager on a regular basis – obsolete , slow moving and overstocks * Meetings with supplier representatives and identify possible new business with suppliers through new product introduction.* Ensure all KPI’s are achieved and audit operation compliance policies are adhered to.SALES : * Contribute to sales growth by participating in Promotional sales strategies.* Ensure all customer requests are responded to in a timely manner. * Assistance to customers in selecting the appropriate products for their needs. * Ensure your presence at all customer events to promote business.* Proactively seek new business opportunities in assistance with management.GENERAL DUTIES :* Ensure a clean and organized work area is kept at all times.* Ensure customer and supplier details and records are maintained.

PURCHASING : * Perform the purchasing of all products both ranged and non-ranged using DRP and Today Order generation.* Working with all levels of management to identify and implement purchasing opportunities that ensure we take full advantage of pricing opportunities with our suppliers.* Ensure Price Support supplier quotes are captured where appropriate.* Maintain accurate Sales Forecast and Sales History ERP setup at item level to ensure customer service levels are achieved.* Provide feedback on supplier grading opportunities.* Liaise with State Inventory Manager on supplier delivery issues and performance.REGIONAL INVENTORY MANAGEMENT : * Assist branches in complying with ranging guidelines and ensure that range is aligned with the supplier and business strategy.* Manage new product/range introduction through setup at item level and co-ordination with the delivery of product into branch network.* Develop and implement problem stock action plans by identifying obsolete and inventory carrying provisions and work with Branch Team to remove these products from the business. * Co‐ordinate and plan branch cycle counting program.* Train Branch Inventory Controllers where required on all aspects of their position.

BRANCH MANAGEMENT:* Accountable for Branch results across revenue, customer service, operational excellence, and productivity targets.* Drive account growth for customer accounts allocated to branch.* Assess local market conditions for building branch sales and gross profits through prospective sales growth opportunities, merchandising and pricing policies, procedures and programs.* Foster and model a strong customer service culture and that the product knowledge and skills of all team members are developed to provide exceptional customer service.* Ensure effective Profit & Loss management and proper staffing levels to deliver on exceptional service, balance operational expenses, while looking for ways to improve processes and remove non-value added activities.* Drives improvement in customer satisfaction and develop strong customer relationships by taking action on customer feedback and be a point of contact for customers.* Takes personal accountability for resolving customer issues and complaints in a timely and professional manner.* Builds a continuous improvement culture by encouraging all team members to look for improvement opportunities.* Implement national and state promotional activities in compliance with promotional guidelines.* Oversights the accurate and timely picking, packing and despatch of product directly to customers or within the Tradelink network.* Ensures picking, packing, dispatch and DIFOT targets are met.Monitors domestic transport delivery for efficiencies.* Run weekly team meetings. * Coach, support encourage and develop and team members. * Manage branch administration tasks: time sheets, leave, etc.SAFETY: * Actively demonstrate safe work processes, and behaviours and ensure these are followed by all employees and contractors in their place of work.* Supports the implementation of HS&E procedures in the business that meets local Fletcher standards. Support and implement company- wide safety initiatives as appropriate.

DEPUTISE FOR THE BRANCH MANAGER:• Guide team and make decisions on daily activities that cannot be deferred.• Escalate major decisions to the Area Business Manager.• Assume responsibilities for standards in the branch, in accordance with The Company standards of doing business.CUSTOMER SERVICE: • Foster and model strong customer service culture • Develop strong customer relationships, and be a point of contact for customers. • Develop product knowledge within the branch. • Carry right range and levels of inventory. GENERATE SALES / MAXIMISE PROFITABILITY • Identify and target major branch accounts. • Implement add-on sales within branch. • Prepare quotes for best returns for the branch. • Initiate and implement sales promotions. • Maintain debtor control. • Control expenses within budget. • Encourage sale of exclusives. • Manage all branch pricing processes, contract pricing and price matrix usage in a timely manner. • Maximise merchandising opportunities. LEAD AND DEVELOP AN EFFECTIVE TEAM: • Run weekly team meetings. • Maintain a safe and healthy working environment. • Coach and develop and team members. • Support and encourage team. • Manage branch administration tasks: time sheets, leave, etc.

PURCHASING : * Perform the purchasing of all products both ranged and non-ranged using DRP and Today Order generation.* Working with all levels of management to identify and implement purchasing opportunities that ensure we take full advantage of pricing opportunities with our suppliers.* Ensure Price Support supplier quotes are captured where appropriate.* Maintain accurate Sales Forecast and Sales History ERP setup at item level to ensure customer service levels are achieved.* Provide feedback on supplier grading opportunities.* Liaise with State Inventory Manager on supplier delivery issues and performance.REGIONAL INVENTORY MANAGEMENT : * Assist branches in complying with ranging guidelines and ensure that range is aligned with the supplier and business strategy.* Manage new product/range introduction through setup at item level and co-ordination with the delivery of product into branch network.* Develop and implement problem stock action plans by identifying obsolete and inventory carrying provisions and work with Branch Team to remove these products from the business. * Co‐ordinate and plan branch cycle counting program.* Train Branch Inventory Controllers where required on all aspects of their position.

PURCHASING : * Perform the purchasing of all products both ranged and non-ranged using DRP and Today Order generation.* Working with all levels of management to identify and implement purchasing opportunities that ensure we take full advantage of pricing opportunities with our suppliers.* Ensure Price Support supplier quotes are captured where appropriate.* Maintain accurate Sales Forecast and Sales History ERP setup at item level to ensure customer service levels are achieved.* Provide feedback on supplier grading opportunities.* Liaise with State Inventory Manager on supplier delivery issues and performance.BRANCH STOCK CONTROL:* Identify problem, obsolete and inventory carrying provisions and remove these products from the business.* Ensure all products in the branch have valid bin locations at all times.* Conduct a cycle counting process in the branch with directions from the BM and SIM.* Manage the Stocktake preparation for the branch.* Manage all Stock Transfers, APQ’s, Supplier Returns and Credit Claims for the Branch.* To ensure all Open Purchase Orders reflect the true delivery date

KEY RESPONSIBILITIES – * Maintaining an overview of inventories and their locations to ensure the various aspects of the supply chain remain in control.* Providing a point of contact for all Barrow Island shipping functions, which includes communications with Barrow Island, Dampier, Karratha, Henderson, Fremantle 3PL Quarantine Facilities and all support services providers and marine stakeholders.* Co-ordinating logistics and prepare required documentation (including up to date MSDS for Dangerous/Hazardous goods) associated with arrivals, departures, bills of loading and liaison with supplier and Barrow Island.* Maintaining an accurate and effective materials tracking system.

PURCHASING : * Perform the purchasing of all products both ranged and non-ranged using DRP and Today Order generation.* Working with all levels of management to identify and implement purchasing opportunities that ensure we take full advantage of pricing opportunities with our suppliers.* Ensure Price Support supplier quotes are captured where appropriate.* Maintain accurate Sales Forecast and Sales History ERP setup at item level to ensure customer service levels are achieved.* Provide feedback on supplier grading opportunities.* Liaise with State Inventory Manager on supplier delivery issues and performance.REGIONAL INVENTORY MANAGEMENT : * Assist branches in complying with ranging guidelines and ensure that range is aligned with the supplier and business strategy.* Manage new product/range introduction through setup at item level and co-ordination with the delivery of product into branch network.* Develop and implement problem stock action plans by identifying obsolete and inventory carrying provisions and work with Branch Team to remove these products from the business. * Co‐ordinate and plan branch cycle counting program.* Train Branch Inventory Controllers where required on all aspects of their position.

PURCHASING : * Perform the purchasing of all products both ranged and non-ranged using DRP and Today Order generation.* Working with all levels of management to identify and implement purchasing opportunities that ensure we take full advantage of pricing opportunities with our suppliers.* Ensure Price Support supplier quotes are captured where appropriate.* Maintain accurate Sales Forecast and Sales History ERP setup at item level to ensure customer service levels are achieved.* Provide feedback on supplier grading opportunities.* Liaise with State Inventory Manager on supplier delivery issues and performance.BRANCH STOCK CONTROL:* Identify problem, obsolete and inventory carrying provisions and remove these products from the business.* Ensure all products in the branch have valid bin locations at all times.* Conduct a cycle counting process in the branch with directions from the BM and SIM.* Manage the Stocktake preparation for the branch.* Manage all Stock Transfers, APQ’s, Supplier Returns and Credit Claims for the Branch.* To ensure all Open Purchase Orders reflect the true delivery date