Nikola De Angelo
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Nikola De Angelo Email & Phone Number

Customer Success Manager at EverCommerce
Location: Gilbert, Arizona, United States 5 work roles 1 school
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✓ Verified May 2026 3 data sources Profile completeness 100%

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Current company
EverCommerce
Role
Customer Success Manager
Location
Gilbert, Arizona, United States
Company size
1168 employees

Who is Nikola De Angelo? Overview

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Quick answer

Nikola De Angelo is listed as Customer Success Manager at EverCommerce, a company with 1168 employees, based in Gilbert, Arizona, United States. AeroLeads shows a matched LinkedIn profile for Nikola De Angelo.

Nikola De Angelo previously worked as Onboarding Specialist at U.S. Bank and Renewals Center Lead at Nortonlifelock. Nikola De Angelo holds Associate Of Science - As, Business Management from Bergen Community College.

Company email context

Email format at EverCommerce

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EverCommerce

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Profile bio

About Nikola De Angelo

I am a highly recognized client-focused leader passionate about guiding customers through the onboarding process, ensuring seamless implementation of software solutions to effectively manage their businesses. I offer skills in planning, coordinating, and executing tasks to meet deadlines while delivering superior customer experiences. I am strong in project management capabilities, managing multiple clients simultaneously and documenting key milestones. I am adept at conducting research, analysis, and monitoring of accounts, identifying opportunities for improvement on SAAS based platforms, and driving impactful solutions. I am able to engage with clients/customers with thorough communication and I have the ability to effectively work with stakeholders at all levels.

Listed skills include Leadership, Coaching, Negotiation, Team Leadership, and 3 others.

Current workplace

Nikola De Angelo's current company

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EverCommerce
Evercommerce
Customer Success Manager
denver, colorado, united states
Website
evercommerce.com
Employees
1168
AeroLeads page
Company profile
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5 roles

Nikola De Angelo work experience

A career timeline built from the work history available for this profile.

Customer Success Manager

Current
Evercommerce

Colorado, United States

Jun 2024 - Present

Onboarding Specialist

U.S. Bank

United States

  • Goals achieved: Among 30 Onboarding Specialists, top performers met/exceeded quarterly KPI Goals with a NPS Score at 80% and exceeding the Go Live Goal set at 45 customers/clients at 50 or more.
  • Acted as the primary onboarding specialist for clients seeking to implement the Talech POS solution, facilitating seamless management of their business operations.
  • Planned, organized, and coordinated tasks in collaboration with technical and operational teams to ensure timely completion of implementation projects, while prioritizing an exceptional customer onboarding experience.
  • Successfully managed multiple clients concurrently, overseeing their training and implementation processes, and diligently documented key milestones.
  • Conducted thorough research, analysis, and review to develop and implement new or revised accounts, consistently monitoring their performance to drive continuous improvement.
  • Compiled and analyzed pertinent information for assigned projects or areas, leveraging findings to deliver recommendations that optimized the customer experience.
Jan 2021 - Jan 2024

Renewals Center Lead

Nortonlifelock

Tempe, AZ

  • Senior Agent Member Loyalty (SME)
  • Goals achieved: Increased Revenue by 30%, adherence from 67% to 87%, productivity 73% to 85%, QM 78% to 90%, AHT 15 mins to 10 mins and CPH 5 to 7.
  • Conducted in-depth analysis of inbound and outbound calls to identify trends impacting cost efficiency and implemented strategic measures to optimize operations.
  • Implemented coaching and feedback to agents to help achieve individual and team performance goals.
  • Developed and implemented new strategies for customer retention, resulting in revenue growth.
  • Analyzed data to identify trends and align processes to be more efficient.Outbound/Inbound Member Loyalty Agent April 2017 – Jan 2019
Apr 2017 - Oct 2020

Retention Specialist For Lifelock

Dialamerica

Phoenix, Arizona

  • Developed and implemented new strategies for customer retention, resulting in revenue growth.
  • Identified and promptly escalated fraud cases to the fraud department for appropriate action and resolution.
  • Collaborated with management to create a comprehensive Outbound roadmap for a newly established position.
  • Conducted in-depth analysis of inbound and outbound calls to identify trends impacting cost efficiency and implemented strategic measures to optimize operations.
Dec 2016 - Feb 2017

Sales Representative

Vonage

NJ

  • Consistently exceeded sales goal to bring in new revenue
  • Earned Top Sales Representative for 4 years of the IBTM Program
  • Coached new members on the team on techniques and style of sale
Jun 2008 - Nov 2014
Team & coworkers

Colleagues at EverCommerce

Other employees you can reach at evercommerce.com. View company contacts for 1168 employees →

CC Cathy Castro Cathy Castro Colleague at Evercommerce Canada, Canada View → ES Elizabeth Strohminger Elizabeth Strohminger Colleague at Evercommerce Charlotte Metro, United States View → TL Trae Lynch Trae Lynch Colleague at Evercommerce Charlotte, North Carolina, United States, United States View → LT Lauren Teamann Lauren Teamann Colleague at Evercommerce Pittsburgh, Pennsylvania, United States, United States View → HH Heather H. Heather H. Colleague at Evercommerce Dallas-Fort Worth Metroplex, United States View → LK Lori K. Lori K. Colleague at Evercommerce Angleton, Texas, United States, United States View → ZB Zach Britton Zach Britton Colleague at Evercommerce Westminster, Colorado, United States, United States View → IR Isabela Roberti Isabela Roberti Colleague at Evercommerce Australia, Australia View → LP Liz Pomroy Liz Pomroy Colleague at Evercommerce Denver, Colorado, United States, United States View → DP Deenie Petros Deenie Petros Colleague at Evercommerce Clermont, Florida, United States, United States View →
1 education record

Nikola De Angelo education

FAQ

Frequently asked questions about Nikola De Angelo

Quick answers generated from the profile data available on this page.

What company does Nikola De Angelo work for?

Nikola De Angelo works for EverCommerce.

What is Nikola De Angelo's role at EverCommerce?

Nikola De Angelo is listed as Customer Success Manager at EverCommerce.

Where is Nikola De Angelo based?

Nikola De Angelo is based in Gilbert, Arizona, United States while working with EverCommerce.

What companies has Nikola De Angelo worked for?

Nikola De Angelo has worked for Evercommerce, U.S. Bank, Nortonlifelock, Dialamerica, and Vonage.

Who are Nikola De Angelo's colleagues at EverCommerce?

Nikola De Angelo's colleagues at EverCommerce include Cathy Castro, Elizabeth Strohminger, Trae Lynch, Lauren Teamann, and Heather H..

How can I contact Nikola De Angelo?

You can use AeroLeads to view verified contact signals for Nikola De Angelo at EverCommerce, including work email, phone, and LinkedIn data when available.

What schools did Nikola De Angelo attend?

Nikola De Angelo holds Associate Of Science - As, Business Management from Bergen Community College.

What skills is Nikola De Angelo known for?

Nikola De Angelo is listed with skills including Leadership, Coaching, Negotiation, Team Leadership, Account Management, Sales, and Microsoft Powerpoint.

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