• Optimized workflows for small to mid-sized companies.• Advised on improving communication and decision-making structures.• Applied data analysis for informed decision-making.• Engaged with stakeholders for complete insights.• Developed prioritized roadmaps for impactful enhancements with support and training.

At SmartCat, I oversaw 20+ client portfolios for projects valued between $250K and $2.5M p.a. while simultaneously supervising 30+ employees and 20+ contractors across 5 job sites. I effectively managed and executed multiple successful upselling initiatives while fostering strong client relationships.• Project Planning: Develop comprehensive project plans that outline objectives, scope, timelines, resources, and deliverables.• Team Leadership: Lead and mentor project teams, to ensure and maintain alignment with project goals and effective collaboration.• Budget Management: Manage project budgets, including forecasting, tracking expenditures, cost & billing optimization, and ensuring cost-effectiveness throughout the project lifecycle.• Stakeholder Management: Establish and maintain clear communication channels with stakeholders, including clients, executives, and team members, to provide updates, reports, address concerns, and manage expectations.• Account Management: Strategic management of client relationship, ensuring their needs are met, fostering long-term partnership, and maintaining satisfaction.• Risk Assessment and Mitigation: Identify potential project risks and develop strategies to mitigate them, ensuring minimal or no disruption to project progress.• Quality Assurance: Implement and oversee quality control processes.• Scope Management: Define and manage project scope, ensuring that the project remains within its defined boundaries as well as handling and managing change requests.• Milestone Tracking: Monitor project milestones and deliverables, ensuring that the project stays on schedule and meets key deadlines.• Resource Allocation: Efficiently allocate and manage project resources, including personnel, equipment, and technology.• Continuous Improvement: Evaluating project processes and outcomes, implementing lessons learned, and identifying opportunities for enhanced efficiency and effectiveness.

• Responsible for all technical aspects of the project and to make sure that development is done in timely manner with usage of best practices in development.• Help out (if PM is allocated to project) or to own (TaaS without PM) first line communication with the customer and to resolve potential challenges with account manager and head of service delivery.• Involved in development of project and development organization within the team.• Involved in project planning (e.g. during sprint planning, backlog grooming sessions, etc.) with customer, suggest ways we can improve our delivery.• Responsible for team satisfaction.o Communicate with team members on regular basis (daily) as you are the first line of contact to team members regarding their satisfaction with the project involvement as well as in general. Provide feedback to respective Department Manager on regular basis and escalate immediately in case of issues.o Motivate team members and try to bring the best in them. Help them understand DevTech's goals and vision.• Assist with estimations and architecture solutions.• Responsible to ensure code review is happening.• Works with HR to take part in hiring when needed.• Weekly 30 minute catch up with department manager regarding top level progress, issues and resolutions