Nikola Pavlov

Nikola Pavlov Email and Phone Number

IT Support Manager at Hopper @ Hopper
montréal, quebec, canada
Nikola Pavlov's Location
Bulgaria, Bulgaria
Nikola Pavlov's Contact Details

Nikola Pavlov work email

Nikola Pavlov personal email

n/a
About Nikola Pavlov

People leader experienced in working with international customers in a technical environment. Very customer-centric mindset build upon a decade of providing customer service excellence.

Nikola Pavlov's Current Company Details
Hopper

Hopper

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IT Support Manager at Hopper
montréal, quebec, canada
Website:
hopper.com
Employees:
306
Nikola Pavlov Work Experience Details
  • Hopper
    It Support Manager
    Hopper Nov 2022 - Present
    Sofia, Sofia City, Bulgaria
    Responsible for a technical support team based in different countries and time zones, that provides 24/7 support.Manage equipment setup and deployment for all CS employees.Manage hardware inventory and manage contracts with hardware vendors.Manage installations, upgrades, and configurations of all CS platforms.Monitor, review and optimize processes and platform settings, including user onboarding and offboarding and technical support.Ensure appropriate documentation is available and up to date for all CS toolingEnsure the security of the systems, and implement best practices such as the principle of least privileges, authentication, authorization, and encryption.

Nikola Pavlov Skills

Servers Help Desk Support Technical Support Troubleshooting It Service Management Laptops Storage Microsoft Office Networking Team Management Windows Server Windows Xp Team Leadership Windows 7 Operating Systems Printers 3par Teamwork Itil Management

Frequently Asked Questions about Nikola Pavlov

What company does Nikola Pavlov work for?

Nikola Pavlov works for Hopper

What is Nikola Pavlov's role at the current company?

Nikola Pavlov's current role is IT Support Manager at Hopper.

What is Nikola Pavlov's email address?

Nikola Pavlov's email address is np****@****per.com

What skills is Nikola Pavlov known for?

Nikola Pavlov has skills like Servers, Help Desk Support, Technical Support, Troubleshooting, It Service Management, Laptops, Storage, Microsoft Office, Networking, Team Management, Windows Server, Windows Xp.

Who are Nikola Pavlov's colleagues?

Nikola Pavlov's colleagues are Archielynne Alos, Pantea Négui, Hussein Fouad, Jelen Martinez, Arav K, Priyanka Lamkhade, Onataze Messiri.

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