- Spearheaded the successful launch of the Open Banking platform, doubling customer connection success rate to 80% and reducing connection disruptions by 88x, ensuring increased customer retention and platform reliability.- Launched Basiq Insights, an advanced financial data analysis platform, driving significant business growth by enabling customers to achieve up to 25% cost savings in financial operations.- Led enhancements to the real-time transactions enrichment system, boosting classification accuracy by 20% and tripling data pipeline performance, improving operational efficiency.- Optimised Data Warehouse infrastructure, achieving a 70% cost reduction, saving over $100,000 annually.- Managed multiple tech teams, achieving a 95% on-time delivery rate for key product features aligned with the roadmap.- Engaged stakeholders across marketing, sales, and customer success to ensure timely, high-quality product releases, aligning with market demands.

- Directed the development and launch of an internal Casino back-office tool, guiding a 10-person cross-functional team, resulting in operational improvements.- Managed User Data Capturing solutions across multiple markets, implementing product enhancements to improve user experience and functionality.- Facilitated collaboration across cross-functional teams, coordinating activities to create an efficientdevelopment environment.

- Led the planning and execution of global government solutions such as Secure Document Personalisation and Border Management systems, delivering projects on time and within scope.- Supervised a team of five engineers across 10+ projects, ensuring successful installations, site acceptance, and maintenance.- Collaborated with project management to develop actionable plans, allocate resources, and meet allcompliance standards.- Delivered on-site technical support and training, resolving issues and ensuring seamless operations.

- Designed and implemented a scalable network infrastructure, proactively identifying and resolvingperformance bottlenecks.- Provided technical support, established documentation, and ensured smooth network operations.