Enterprise IT ManagerLead large IT projects, including the design and deployment of existing - new IT systems and services.Responsible for leading, developing, and managing the staff that develops, supports, and maintains technical solutions within the Group Enterprise IT consists of Systems Engineer Team, Network Team, and End Users Support Teams.Also operates as a technical lead and subject matter expert in providing end to end engineering advice and support in respect of one or more areas of Complex Infrastructure systems services. Skilled in variety Suites, Computer Science, IAAS, Strong information technology professional. Ongoing Bachelor focused in Computer Science at Elliniko Anoikto Panepistimio. Certified by Microsoft, VMware, PeopleCert. MCP, VCP, Azure Fundamentals, Azure Administrator Associate, Azure Security Engineer Associate, ITIL, iLEAD Leadership.

Team Leader for 12 engineers / 4 Technical Teams consists of: 1 Systems Engineer Team, 1Network Team and 2 EndUsers Suport Teams.Responsible for leading, developing and managing the staff that develop, support and maintain technical solutions within the Group Enterprise IT.This includes Infrastructure, systems development, deployment, integration and management, closely with other teams.Also operates as a technical lead and subject matter expert in providing end to end engineering advice and support in respect of one or more areas of Complex Infrastructure systems, services, and networks, Virtualization, Data Center & Cloud services.

Provide 3rd level support and Mentoring to Systems Engineers to manage Windows & AD Services, Azure Iaas, O365, MS Exchange, VMWare, BackUp Technologies.Participate in the design and implementation of complex systems.Liaise with vendors and other IT personnel for problem resolution.

Manage and monitor all installed systems and infrastructureInstall, configure, test and maintain operating systems, application software and system management toolsProactively ensure the highest levels of systems and infrastructure availabilityAD Services, Azure Iaas, O365, MS Exchange, VMWare, BackUp Technologies.Maintain security, backup, redundancy strategies and maintain system standardsParticipate in the design of information and operational support systemsProvide 3rd level supportLiaise with vendors and other IT personnel for problem resolution

Provide 2nd and 3rd level supportSA Engineering and ProvisioningEngineering of SA-related solutions for various project and operational needs.Install new, rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.Install and configure systems such as supports infrastructure applications.Develop and maintain installation and configuration procedures.Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale.Ability to provide mentoring to System Administrator on supporting technology, best business practicesOperations and SupportPerform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of jobs.Perform regular security monitoring to identify any possible intrusions.Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes.Create change, and delete user accounts per request.Investigate and troubleshoot issues, along with providing root cause analysisProvide support per request from various constituencies. Investigate and troubleshoot issues.Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.MaintenanceApply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.Upgrade and configure system software that supports infrastructure applications.Maintain operational, configuration, or other procedures.Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.Maintain data center environmental.

Analyzing system logs and identifying potential issues with computer systems.Introducing and integrating new technologies into existing data center environments.Performing routine audit of systems and software.Applying operating system updates, patches, and configuration changes.Installing and configuring new hardware and software.Adding, removing, or updating user account information, resetting passwords,etc.Answering technical queries and assisting users.Responsibility for security.Responsibility for documenting the configuration of the system.Troubleshooting any reported problems.System performance tuning.Ensuring that the network infrastructure is up and running.Configuring, adding, and deleting file systems.

Technical support to Organization, public services , ministries , embassies , small / large offices , companies.