Nikolaos D.

Nikolaos D. Email and Phone Number

Section Manager at Cosmote e-Value @ Cosmote e-Value
athens, attiki, greece
Nikolaos D.'s Location
Athens, Attiki, Greece, Greece
About Nikolaos D.

Experienced Call Center Supervisor skilled in Management, Team leadership, Teamwork and Sales

Nikolaos D.'s Current Company Details
Cosmote e-Value

Cosmote E-Value

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Section Manager at Cosmote e-Value
athens, attiki, greece
Website:
cosmote-evalue.gr
Employees:
728
Nikolaos D. Work Experience Details
  • Cosmote E-Value
    Section Manager
    Cosmote E-Value Jan 2016 - Present
    Athens, Attiki, Greece
    ▪ Managing 12 different Inbound & Outbound projects (8 teams , every team with Team leader and 25 agents) - 6 Sites - Total Capacity ~200 people▪ Setting up new projects ▪ Quantity & Quality KPI's assurance▪ Communicate with customers▪ Designing in-house Crm according to the needs of each client▪ Working closely with several departments ( Client Service, HR , IT , Training)▪ Interviewing applicants
    View
  • Cosmote E-Value
    Outbound Team Leader
    Cosmote E-Value Jan 2014 - Dec 2015
    Agios Stefanos, Attiki , Greece
    ▪ Managing a team of 25 representatives▪ Coaching▪ Evaluating representatives through monitoring▪ Reporting statistics
    View
  • Cosmote E-Value
    Contact Center Representative
    Cosmote E-Value Jul 2011 - Dec 2013
    Agios Stefanos , Attiki , Greece
    ▪ 11888 DA agent (Inbound)- Seeking and delivering information from project's database ▪ 11888 DA data cleansing agent (Outbound & back office)- Database update- Statistics Reporting- Outbound calls▪ 11888 Sales agent (Outbound)- Advertising package sales to business customers
    View
  • Eurobank - Open 24
    Call Center Representative
    Eurobank - Open 24 Jan 2010 - Jul 2010
    Athens, Greece
    ▪ Banking & Insurance product sales
  • Teleresponse S.A.
    Call Center Representative
    Teleresponse S.A. Jan 2004 - Jul 2009
    Athens , Greece
    ▪ Banking product sales
    View

Nikolaos D. Education Details

Frequently Asked Questions about Nikolaos D.

What company does Nikolaos D. work for?

Nikolaos D. works for Cosmote E-Value

What is Nikolaos D.'s role at the current company?

Nikolaos D.'s current role is Section Manager at Cosmote e-Value.

What schools did Nikolaos D. attend?

Nikolaos D. attended Technological Educational Institute Of Thessaly. / Tei Of Thessaly.

Who are Nikolaos D.'s colleagues?

Nikolaos D.'s colleagues are Θεοδώρα Γκάτσου, Charalampos Dedes, Αθανασια Μιγγιδου, Γιώτα Μήλιου, Nickolas Aivatidis, Elpida Andritsou, Marina Haroniti.

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