Nikolas Gutowski Email & Phone Number

Orion Charter Township, Mi, Us

Orion Charter Township, Mi, Us

Lansing, Michigan Area

-Provide options and solutions to students and families preparing for college by communicating financial aid information in an understandable way to over 30 families or students a day- Analyzing student's Free Application for Federal Student Aid (FAFSA) and financial aid accounts to gain needed information to provide a solution to financial based problems-Resolving financial aid conflicts by using empathy and understanding to gain necessary knowledge and find possible solutions -Demonstrate teamwork by collaborating with teams of up to 5 advisors to probe financial aid problems and deliver a solution-Developed differentiating communication skills by engaging withstudents and families with very different backgrounds, conflicts, and emotions to provide themwith options tailored to their wants and needs

East Lansing, Michigan

-Represent the Breslin Student Event Center brand and experience by engaging with over 100 patrons per event-Resolve conflicts using active listening to understand patrons situations and make decisions that ensure customer satisfaction -Provide outstanding customer service and maintain professionalism in a fastpace and hectic environment

East Lansing, Mi

-Demonstrated leadership and collaboration by training and mentoring approximately 10 new employees to ensure correct protocol and producers were being practiced-Showed leadership and teamwork by working with a team of 8 managers to carry out managerial functions such as monitoring inventory and employee training to ensure successful operations

Master'S Degree, Marketing Research

Bachelor'S Degree, Marketing Research

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