With over 10 years of experience in the business realm, I am a seasoned Account Relations and Client Services Manager. My mission is to deliver exceptional results for clients through data-driven strategies, effective team leadership, and strategic account management.In my current role, I oversee the corporate projects, ensuring seamless coordination and communication between the company and the clients. I have cultivated a culture of innovation and high performance. I also leverage data analytics to drive decision-making and deliver impactful insights, consistently exceeding performance targets for clients. My expertise in CRM, negotiation, strategic planning, sales, and claims management has enabled me to secure favourable outcomes in complex business scenarios and devise roadmaps for sustainable growth.
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Corporate Accounts ManagerFleet Street Clinic Jul 2024 - Oct 2024London Area, United KingdomManaging corporate projects and initiatives involving start to finish funnel management. From the pricing perspective to the delivery of the services. Identifying opportunities for growth in corporate relationships and managing the client accounts, ensuring the right flow of client’s operations across the business. -
Client Services ManagerIconic Digital Marketing Consultants Ltd Aug 2023 - Jul 2024London, England, United Kingdom• Leading the Accounts, Socials & Content Team to develop and align proactive and responsive strategic proposals which drive demonstrable value for the clients.• Analytical Ad Hoc SEO Reporting using SEMRUSH, Google Analytics, Google Ads & META Ads, Google Console, Hootsuite, Spotler, ReleaseWire and other tools. (Additionally reporting on social media, content, PRs, and E-mail Campaigns).• Project manage new customer onboarding and launches, liaising with partners, internal servicing, and account teams to understand and document requirements and timelines.• Owning strategic operational relationships with several major client accounts and proactive communication to foster a robust and collaborative partnership -
Senior Account ManagerFreelancer.Com May 2019 - Sep 2023London, Greater London, United Kingdom•Leading a brand new product called Business Builders. Optimizing the clients’ business by finding the best way forward, recognizing blockers and opportunities alike. Having regular meetings with them and their business partners collecting data about their growth. Reporting directly to the management.● Working with enterprise partners (Fortune 500), preparing demos and introducing the company, explaining how the platform could help with their business. Working towards acquiring the client with other departments -
Sales Account Manager / Team LeaderPenhaligon'S Oct 2015 - Mar 2019London, United KingdomCorporate Accounts, Coaching, Quality Service Assurance, Customer Relations, Stock Management, Training, Sales -
Sales Account ManagerPenhaligon'S Mar 2018 - Jul 2018London, United KingdomAccount Set Up, Brand Presentation, Coaching, Customer Relations, Stock Management, Training, Sales, Account Management
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Customer Account ManagerEuropcar Mar 2014 - Aug 2015Cyprus- Working towards B2B & B2C Relations - Coordinate with the offices Nationwide to better liaise with the company's clients- Update CRM Platforms- Up-Sales on Services and Products Cross-Sale -
Account ManagerCupid.Com Apr 2012 - Oct 2014Cyprus- Setting up a quality procedure to add value to the client services and help promote Quality over Quantity - Problem-Solving between the team- Claim Investigation - Email Distribution- Technical Testing (bugs, links, spam) -
Personal Assistant To General ManagerEnglish Learning Centre Sep 2010 - Jun 2012Athens, GreeceThe main responsibilities were to take care both of the learning centres in two different towns.I had to proceed with teaching the PC Theory as well as the Basic English classes, notify the parents for the progress of the students and prepare the invoices, keep the mail and reply to the emails. -
English And Computer Theory TutorPublic School Sep 2007 - Jun 2010GreeceTutoring/Coaching to primary school students on the computer theory while learning the English language.Through an educational software.
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Sales RepresentativeTie Rack Oct 2006 - Jun 2007Athens, Attiki, GreeceSales and presentation of product
Nikolas Markakis Education Details
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The Fragrance Foundation UkHonours -
University Institute Kurt BocshVery Well
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New York College AthensCertificate
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EcdlComputer/Information Technology Administration And Management
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Natural Sciences
Frequently Asked Questions about Nikolas Markakis
What is Nikolas Markakis's role at the current company?
Nikolas Markakis's current role is Corporate Projects and Accounts Manager/ Leading Corporate Accounts, Tactical Project Management, Analytical Reporting.
What schools did Nikolas Markakis attend?
Nikolas Markakis attended Middlesex University, National & Kapodistrian University Of Athens, The Fragrance Foundation Uk, University Institute Kurt Bocsh, New York College Athens, Ecdl, The Open University.
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nikolas markakis
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