As a key member of Englebert Ltd, a startup investment firm specializing in Section 21 financial promotion approval for unregulated cryptoasset firms, I play a multifaceted role in driving both business development and operational excellence.My responsibilities include:Client Onboarding & Sales Pipeline Management: I guide new clients through a structured, compliant onboarding process, ensuring they are seamlessly integrated into our system while navigating the complexities of… Show more As a key member of Englebert Ltd, a startup investment firm specializing in Section 21 financial promotion approval for unregulated cryptoasset firms, I play a multifaceted role in driving both business development and operational excellence.My responsibilities include:Client Onboarding & Sales Pipeline Management: I guide new clients through a structured, compliant onboarding process, ensuring they are seamlessly integrated into our system while navigating the complexities of regulatory requirements.Financial Promotion Review: I meticulously review financial promotions for our clients, ensuring adherence to FCA regulations, safeguarding both compliance and the firm’s reputation.Business Operations & Infrastructure Development: I oversee the growth of our back-end platform, establishing frameworks for new employee onboarding, compliance, and internal procedures. My work ensures that our internal operations are not only efficient but also scalable.Balancing Compliance & Commercial Viability: I work closely with clients to ensure their ecosystems remain compliant while respecting their commercial objectives. I understand the balance between regulatory integrity and business growth.Python Development for Regulatory Efficiency: Leveraging Python, I develop software solutions that streamline our regulatory reporting and improve the efficiency of internal processes, such as KYC and Due Diligence.Business Development & Client Relations: In addition to working with our current clients, I’m responsible for identifying and cultivating new business opportunities, ensuring Englebert continues to expand in this competitive landscape.This role allows me to merge technical expertise, regulatory compliance, and business strategy to contribute to both the firm's success and our clients' growth in a challenging, rapidly evolving sector. Show less

• Identified strong demand for OTC Bitcoin exchange provisions after increased regulation in the global crypto markets.• Leveraged my years of experience carrying out P2P (peer-to-peer) fiat→bitcoin exchanges before the widespread availability of centralized exchanges like Coinbase, Binance, BitMEX.• Grew my client base though a dedicated collaboration app (Element), allowing for open, secure, decentralised communication between team members and clients.• Built an energetic and… Show more • Identified strong demand for OTC Bitcoin exchange provisions after increased regulation in the global crypto markets.• Leveraged my years of experience carrying out P2P (peer-to-peer) fiat→bitcoin exchanges before the widespread availability of centralized exchanges like Coinbase, Binance, BitMEX.• Grew my client base though a dedicated collaboration app (Element), allowing for open, secure, decentralised communication between team members and clients.• Built an energetic and ambitious team of crypto enthusiasts, web-hosting experts and payment processing solutions specialists, allowing me to increase yearly exchange volume to >$10mil by year 3 of operations.• Developed the exchange back-end in house, leveraging a worldwide network of legal entities that operated within the regulations of each jurisdiction to allow for P2P fiat-to-crypto exchanges that did not breach local regulations.• Combined outstanding customer support, uniquely trustworthy and reliable service, guaranteed payment processing times, and low commissions to build and maintain a reliable customer base.• Adapted quickly to an ever-changing marketplace and regulatory landscape. Exited in 2022 with 7-fig net profit. Show less

- Led and trained a dynamic team at Frae, a busy frozen yogurt shop in Central London, enhancing customer service and team performance.- Managed daily operations, including inventory and equipment maintenance, ordering stock and coordinating machine rotations between London locations and streamlining processes for improved efficiency.- Ensured high customer satisfaction through prompt issue resolution and maintaining a welcoming shop atmosphere.- Contributed to sales growth and… Show more - Led and trained a dynamic team at Frae, a busy frozen yogurt shop in Central London, enhancing customer service and team performance.- Managed daily operations, including inventory and equipment maintenance, ordering stock and coordinating machine rotations between London locations and streamlining processes for improved efficiency.- Ensured high customer satisfaction through prompt issue resolution and maintaining a welcoming shop atmosphere.- Contributed to sales growth and increased footfall through effective marketing strategies and in-store promotions. Show less

- Excelled in automotive sales at a Honda dealership, consistently meeting and surpassing sales targets through effective customer engagement and product knowledge.- Guided customers through test drives, demonstrating key features and benefits of various models, enhancing their buying experience.- Provided expert advice, helping customers select vehicles best suited to their needs and budget, ensuring high satisfaction and loyalty.- Managed leasing contracts and financing options… Show more - Excelled in automotive sales at a Honda dealership, consistently meeting and surpassing sales targets through effective customer engagement and product knowledge.- Guided customers through test drives, demonstrating key features and benefits of various models, enhancing their buying experience.- Provided expert advice, helping customers select vehicles best suited to their needs and budget, ensuring high satisfaction and loyalty.- Managed leasing contracts and financing options, simplifying complex processes for customers and facilitating smooth transactions. Show less