Systems Consultant
Currentdeskside/client support specialist with broad exposure to various technologies such as Windows 7/10, office 365/2010, Skype for business, citrix, Microsoft inTune running under Azure, Cisco phone management, hardware & software support/troubleshooting, Mobility support/life cycle management & troubleshooting (IOS & Android) and many more.Systems Consultant – Deskside Contractor at medium sized 200-600 person company Incident management/Ticket system (ServiceNow) Time/Team… Show more deskside/client support specialist with broad exposure to various technologies such as Windows 7/10, office 365/2010, Skype for business, citrix, Microsoft inTune running under Azure, Cisco phone management, hardware & software support/troubleshooting, Mobility support/life cycle management & troubleshooting (IOS & Android) and many more.Systems Consultant – Deskside Contractor at medium sized 200-600 person company Incident management/Ticket system (ServiceNow) Time/Team management, Working with and managing a team of 2-4 users on client site to meet & exceed client support needs. Including training, vacation & Holiday support & day to day operations Active roles/Active Directory/User management System Administration (User creation & management, permissions, group(s) management including Distriution, security and software groups, mail/Exchange, licensing and more… Office 2010/ Office 2016 / Office 365/ Skype for business Citrix Receiver/Workspace, support/troubleshooting/administration Microsoft Azure/inTune MDM enrollment & management/troubleshooting Mobility support/management/setup/enrollment 200-500 employee’s, iPhone & iPad across Canada & USA Remote support - Windows Remote Assistance and Skype for Business (including cross domain remote support using skype) Asset management/tracking, inventory, procurement, shipping Cisco/IP Phones setup, trouble shooting, voicemail Tier 1 & 2 Troubleshooting – (Hardware, Software, Telecom, Network, Skype, Security groups/permissions) Meeting support & AV Cart opperation (Audio Visual Sound cart support including XLR Microphones, wired/wireless microphones & speakers, Large scale 400+ attendee general meetings, Halloween/holiday/Culture events) Scripting experience, Powershell - Actively working on training Show less