Nikolay Plotnikov Email & Phone Number

Calgary, Alberta, Canada

• Promptly answering phone calls, texts, emails, and other messages through different communication channels (website, emails, Kijiji, social media)• Helping clients and finding practical solutions if needed• Schedule the appointments and arrange parts' orders• Availability confirmation of technicians and schedules’ updating• Maintain and organize financial information• Regularly update client records• Creating invoices and purchase orders in QBO• Communication with vendors and parts ordering

Calgary, Alberta, Canada

• Developed the project: “The Strategy of Preliminarying in the company: advantageous or disadvantageous?• Mark is A+ or 100%

Almaty, Kazakhstan

Administrative Duties• Promptly answering phone calls, texts, emails and other messages• Helping clients and finding practical solutions if needed• Following up with clients to book appointments• Schedule meetings between clients and coaches• Maintain and organize financial information• Regularly update client records• Pay bills promptlyLife Coach Duties• Provided social and life skill assistance to children (ages 14-18) from orphanages with mental abuse experience• Completed initial assessments of each client: analyzing needs, setting goals, developing directions and making action plans• Provided opportunities for life skill and social skill improvements: individual motivation activities, developing positive attitudes, communication skills, teamwork and building confidence• Developed goal settings: career guidance, schooling/training opportunities and future planning• Analyzed progress and re-evaluated action plans

Almaty, Kazakhstan

• Expand the logistic from one city to the whole country by visiting the potential customers in every city and meeting in person• Designing and implementing a strategic sales plan that expands company's customer base and ensure its strong presence• Meeting planned sales goals• Setting individual sales targets with the sales team• Tracking sales goals and reporting results, as necessary

Almaty, Kazakhstan

• Brought one of the biggest clients to the company, that increased the sales by 15%• Increased the number of clients by 27% due to proactivity and understanding their needs• Promoted the organization and products• Understood our ideal customers and how they related to our products• Set individual sales targets with the sales team and met the goals

Almaty, Kazakhstan

• Create regional sales plans and quotas in alignment with business objectives.• Support Store Managers with day-to-day store operation.• Evaluate store and individual performances.• Report on regional sales results.• Forecast quarterly and annual profits.• Identify hiring needs, select, and train new salespeople

High School Diploma, Human Resources Management/Personnel Administration, General, Diploma

Certificate, Aepuse

Certificate, First Aid & Cpr, Aed

Certificate, Disability Awareness Resource Training (Dart)

Certificate, Nonviolent Crisis Intervention (Nci)

Certificate, Life Skill Coach

Bachelor'S Degree, Specialist – Manager Of International Tourism