Nikolay Mantchev Email & Phone Number

Alpharetta, Georgia, US

Leading the Azure Cloud practice. This includes DevOps, CloudOps, Cloud Security solutions for Multi Cloud and Hybrid environments. Expanding the Azure practice to achieve the Microsoft Solution Partner status for several designations.

IDT Solution provides IT Advisory Consulting Services

Sioux Falls, South Dakota, US

Leading the DevOps department, implementing a Center of Excellence,

Alpharetta, Georgia, US

Leading the Cloud and Consulting practice, including Cloud Operations, Cloud Security and Cloud Consulting. Cloud services in AWS, AZURE.

Milwaukee, Wisconsin, US

Led the transition of Operational Readiness, Risk Assessments and Audits for hybrid cloud environment – private cloud and AZURE.

Bellevue, WA, US

• I have been tasked in addition to my responsibilities to take on building up the Back Office Operations/IT4IT department after the Senior Leadership focused on the Back Office and IT4IT areas. The IT4IT team provides.
• Restructured the Offshore support. Notable achievement within the first two months are: 1) Number of tickets closed within the SLA increased from 25% to 75%; 2) Offshore responsibilities increased significantly without.
• Developed a strategic plan for the Back Office, including the transformation to DevOps
• Developed a strategic plan for the IT4IT Tools, assuming Technical Product Ownership
• Improving the financial performance of the Back Office and IT4IT. More than 10% Opex reduction has been achieved within the first few months of 2016
• Further transformation steps are progressing

Bellevue, WA, US

• Directed three database departments – Oracle, SQL Server. Teradata and the Performance Testing. Held decision-making authority for all aspects of the database operations and architecture as well as all of the aspects.
• Built one of the most successful teams at T-Mobile, achieving the highest level of Operational Excellence with zero high or critical incidents over multiple years – availability 99.999%
• Enabled the most efficient and high performing operations by consolidating contractors with a single vendor, and defining and tracking vendor performance against very strict KPIs and SLAs. Achieved savings are as high.
• Restructured the database teams, optimizing the ability to cover the entire project and release lifecycle with the highest efficiency. Resulted in no database related project or release incidents and no production high.
• Built and led the T-Mobile Performance Testing and System Architecture Team. The number of performance related defects was reduced by 50% in the first 6 months. The team produced the Systems Architecture for all newly.
• Led the Operational Readiness of a multiple $100M IT transformation project. Completed a comprehensive assessment and an action plan for the Launch Phase.

Bellevue, WA, US

• Led the Database teams through a successful transformation, building strong Inhouse Operations to support multiple Database technologies. Led the Billing Database Operations through a Managed Services transition.
• Managed $20MM-$30MM Database budget, achieving and exceeding the financial goals
• Led the database Billing Operations transition to Managed Services. Under my supervision 99.995% stability and availability was achieved, exceeding expectations and reducing the transition time by more than 2 months
• Led the Inhouse teams through a transition achieving 99.999% availability and exceeded project delivery targets
• Handled decision making for all aspects of the database operations – spanning over development, testing and production.
• Restructured Oracle, SQL Server, and Teradata teams to increase efficiencies, strengthen performance, and achieve cost savings.

Remote First, US

Consultant at T-Mobile USA

Consultant at TSYS - Colombus GA

Responsible for the infrastructure of all Schlumberger Latin America Telecom Offices

Diamond Bar, CA, US

LA Division - Miami

Frankfurt Am Main, Hessen, DE

LA Division - Miami

Master’S Degree, Mechanical Engineering

Bachelor’S Degree, Mechanical Engineering