Staq is a cloud-based and on-premise software solution designed for companies aiming to enhance the efficiency of their personnel in performing regular tasks.The main focus is on technical maintenance of equipment and infrastructure objects, as well as conducting inspections using a mobile application and checklists.

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Developing new products and solutions in Smart City area.ComNews 2021 Award - "Best digital solution for smart cities"https://norilsk.city.online/news/2021-11-25-comnews-awardsTechnology: Java Spring, React, Redux, Typescript, PostgreSQL, Microservice architecture, React Native for mobile application

Digital Transformation. Product owner at "Mobile rounds and repairs". The product was designed to control the processes of regular equipment checks (rounds), repairs, registering new defects, managing daily tasks, getting online documentations and reducing quantity of paper logbooks.My responsibilities included: - searching opportunities for optimizing business processes - recruiting a development and implementation team - managing product strategy and roadmap - managing a backlog - calculating economic effects - manage project budget - develop education materials for users- negotiating with suppliers - preparing tender documents - internal marketing of the product - control of the survival rate of the instrument in productionThe solution was implemented to six plants with more than 1800 daily active users. The product developed by my team successfully replaced the previously implemented solution based on the SAP Mobile Platform, which significantly increased the survival rate and saved on licenses.After the product implementation the number of detected defects increased by more than 2.5 times, the time from the moment of detection to informing the responsible for recovery services was also reduced. The reporting system developed on Tableau solution made it possible to analyze the quality of rounds, quickly conduct investigations in case of incidents, and control survival on the basis of key metrics.The total number of the project team including teams at plants is about 80 people. During the implementation, a number of new technologies were applied, some of which, for the first time in the World.Technological stack: .Net, React, MS SQL, MongoDB, Kotlin (android), Tableu, microservice architecture. Development was carried out according to the SCRUM methodology. MVP was launched 2 months after the start of the project and the hiring of the first developer. Currently, a circulation of 8 thousand users and 22 holding plants is underway.

Development and implementation of field staff management solutions (Field Service Management, Workforce Management, Service Desk) based on our own A3 platform.My responsibilities included: - creating digital products for A3 portfolio - business planning for A3 products portfolio- recruiting product teams (~ 50 employees) - presales - marketing (conferences, exhibitions, articles in the media) - management of key projects - implementation a system of motivation for programmersOur team made new profitable business area for company, successfully complete 8 projects in 2.5 years. The most significant is the project for managing mobile teams of a large gas industry (more than 3,000 field specialists).

The operational management of a service company. Implementation of tools to automate the processes of providing services and management of a regional network of service suppliers.My responsibilities included: - business processes optimization for cost reduction - automation of document management - implementation IT management system - re-engineering all business processes around interaction with service suppliers- budgeting and business planning - optimization of headcount - reduction of project implementation costs - managing key service projects - increasing the degree of customer satisfaction with the quality of servicesThe main objectives that was set before me by the owner was the transformation from manual management of service projects to an fully-automated process, minimizing headcount, improving the quality of services provided through the implementation of suppliers management tools. Increased operational profitability of the business.We were able to reduce the cost of the operational direction in 2 times.

Implementation of ITSM, ITAM, PPM solutions, monitoring and discovery systems in leading Russian enterprises (20 projects in 3.5 years). The largest projects are Sberbank and VTB Bank (creating a system of users and customers support). My responsibilities included: - recruiting a team of experts, consultants and project managers (~ 40 employees) - managing key projects - budgeting and business planning- internal and external marketing of products and solutions

Implementation of ITSM solutions based on HP, BMC products for VTB Bank, Rosbank, Aeroflot, Norilsk Nickel and many others (12 projects in 4 years). My responsibilities included: - managing a group of technical experts, coaching new employees - installation and customization HP (now Micro Focus), BMC software products - user training and seminars - developing project and user documentation