Nikole Castro Email and Phone Number

Responsible for checking out customers and making sure that each transaction was accurate. • Responsible for keeping track of baked goods and freshly cooked foods and disposing of anything that was beyond its freshness threshold.

Support customers answering questions about the products and services with a high level of customer services. • Work effectively and professionally in a less supervised capacity in the absence of a supervisor. • Performs daily inventory to ensure clean linens and apparel are accurately stocked and distributed. Identifies items for repair or replacement and notifies management • Ability to stand for long periods.

Resolve delivery problems, replacements, refunds and explain warrantees. • Agent specialist on Retail, Prime Now and handle customers from Amazon.com • Track, document and retrieve information in call tracking database. Amazon, VCS • Experience with confidential information collection, review and maintain accurate data.