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Nikole Smith Email & Phone Number
President
at
Successware
1 work email found
@theauthoritybrands.com
3 phones found area 301
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
President
Location
United States, United States, United States
Company size
Who is Nikole Smith? Overview
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Quick answer
Nikole Smith is listed as President at Successware, a company with 36 employees, based in United States, United States, United States. AeroLeads shows a work email signal at theauthoritybrands.com, phone signal with area code 301, and a matched LinkedIn profile for Nikole Smith.
Nikole Smith previously worked as Director of Product Management at Authority Brands and Product Owner at Authority Brands. Nikole Smith holds Bfa, Illustration from Syracuse University.
Company email context
Email format at Successware
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{first}.{last}@theauthoritybrands.com
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AeroLeads found 1 current-domain work email signal for Nikole Smith. Compare company email patterns before reaching out.
Profile bio
About Nikole Smith
An experienced professional with the demonstrated ability to lead diverse initiatives from strategy development to implementation. Thrives in a highly collaborative environment and comfortable developing consensus across diverse groups, both internally through cross-functional collaboration and externally with customers. Proven ability to successfully analyze critical business requirements, identify gaps and potential opportunities resulting in innovative, cost-effective and operationally effective solutions. Brings to the table a high level of familiarity with diverse aspects of both the hospitality and technology industries. Key strengths include:Business Process Improvement | Collaboration | Relationship BuildingTechnology and Systems Savvy | Presentation Skills – Large And Small GroupsChange Management | Program Implementation | Program Management
Listed skills include Hospitality, Hotels, Program Management, Hospitality Industry, and 15 others.
Current workplace
Nikole Smith's current company
Company context helps verify the profile and gives searchers a useful next step.
Successware
9 roles · 26 years
Nikole Smith work experience
A career timeline built from the work history available for this profile.
Director Of Product Management
Current
Jul 2021 - Present
Product Owner
Jan 2020 - Jul 2021
Senior Director, Property Operations - Technology
- Identified, prioritized, implemented, and managed various technology initiatives supporting Choice Hotel’s upscale brands, including Cambria Hotels and the Ascend Collection. Focused on addressing existing technology.
- Worked with upscale franchisees and operators to prioritize initiatives driving hotel profitability through direct interaction and leadership of the Upscale Technology Focus Group.
- Served as main point of contact for operators and franchisees regarding technology and systems issues to help ensure escalated resolution.
- Provided program leadership and product ownership for technology projects focused on the needs of upscale hotels.
- Collaborated with other Choice Hotels brand leaders to develop strategy for implementation of emerging technologies across brand segments.
- Developed system wide strategy to upgrade guest facing High Speed Internet standards for Choice Hotels’ upscale and mid market brands.
2015 - 2017
~2 yrs
Sr. Director, Brand Compliance Strategy
- Developed and implemented key strategies and operational initiatives aimed at positively impacting compliance with brand standards for all mid market and economy brands including the development, implementation and.
- Provided leadership and strategic input into the development of the Performance Zone compliance program, including the introduction of guest satisfaction standards.
- Directed the implementation of the Performance Zone Program including communications, operational processes and change management with both internal stakeholders and the franchisee community.
- Led ongoing operations of Compliance Zone program including communications and issue resolution for non-compliant hotels.
- Led cross-functional focus groups with internal stakeholders, franchisees and operators to ensure the continuous improvement of the compliance program.
2009 - 2015
~6 yrs
Sr. Director, Franchise Knowledge Management
- Managed multiple technology programs ranging from eProcurement to Customer Relationship Management (CRM) systems. Leveraged these platforms to develop and implement solutions across the organization resulting in.
- Provided product ownership oversight during the implementation of the Microsoft CRM tool including ongoing requirements gathering, documentation development, communications and training.
- Developed and delivered user acceptance testing, live and web based training sessions and ongoing stakeholder communications regarding the implementation of new systems.
Jan 2008 - Jan 2009
Sr. Director, Brand Solutions Technology
- Led solutions oriented team providing the Choice Hotels Procurement division and other business units with creative approaches to solving business needs through technology and process improvements. Managed day-to-day.
- Created and introduced an internal outbound procurement sales team increasing the value of Choice Hotels’ relationship with vendors.
- Transitioned the ChoiceBuys.com from eProcurement platform a robust resource for franchisee and hotel operators to source products and better meet brand requirements.
- Leveraged the SalesLogix CRM system to provide CRM and cross-functional business process solutions.
- Led the development of a database driven Property Improvement Plan (PIP) solution supporting the process from contract negotiation to quality assurance reviews.
Apr 2004 - Jan 2008
Director, Partner Services Technology
- Provided ongoing product management of the ChoiceBuys.com eProcurement technology platform and SalesLogix CRM platform for the Choice Hotels procurement division. Served as product owner with third party software.
- Led the introduction of SalesLogix CRM platform to support procurement business process including establishing a robust vendor database, a platform for managing and tracking vendor marketing plans and documenting.
- Presented Choice Hotels’ eProcurement system at Gartner’s 2003 CRM Summit.
2003 - 2004
~1 yr
Manager, Choicebuys.Com Design And Development
Executed ongoing franchisee communications, developed business requirements, created and executed QA test plans for the ChoiceBuys.com eProcurement system.
2000 - 2003
~3 yrs
2 education records
Nikole Smith education
Bfa, Illustration
Syracuse University
Master Of Business Administration - Mba
University Of Maryland Global Campus
FAQ
Frequently asked questions about Nikole Smith
Quick answers generated from the profile data available on this page.
What company does Nikole Smith work for?
Nikole Smith works for Successware.
What is Nikole Smith's role at Successware?
Nikole Smith is listed as President at Successware.
What is Nikole Smith's email address?
AeroLeads has found 1 work email signal at @theauthoritybrands.com for Nikole Smith at Successware.
What is Nikole Smith's phone number?
AeroLeads has found 3 phone signal(s) with area code 301 for Nikole Smith at Successware.
Where is Nikole Smith based?
Nikole Smith is based in United States, United States, United States while working with Successware.
What companies has Nikole Smith worked for?
Nikole Smith has worked for Successware, Authority Brands, and Choice Hotels International.
How can I contact Nikole Smith?
You can use AeroLeads to view verified contact signals for Nikole Smith at Successware, including work email, phone, and LinkedIn data when available.
What schools did Nikole Smith attend?
Nikole Smith holds Bfa, Illustration from Syracuse University.
What skills is Nikole Smith known for?
Nikole Smith is listed with skills including Hospitality, Hotels, Program Management, Hospitality Industry, Revenue Analysis, Strategy, Cross Functional Team Leadership, and Hotel Management.
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