Nikole Light Email & Phone Number

Manchester, NH, US

Ogden, Utah, US

Ogden, Utah, US

• Successfully managed a portfolio of channel partners, fostering relationships and driving revenue growth.
• Developed and executed channel strategies to expand market share, resulting in increased sales.
• Collaborated with cross-functional teams to ensure seamless channel operations, including sales, marketing, and supply chain.
• Led product training sessions for channel partners, enhancing their product knowledge and sales capabilities.
• Monitored market trends and competitor activities, adapting channel strategies to maintain a competitive edge.
• Played a key role in launching new products into the channel, coordinating marketing efforts, and ensuring successful product adoption.

Merrimack, NH, US

• Support Account Managers during pre-sales as a valuable resource, aiding in licensing and subscription sales procedures.
• Contribute to the coordination and execution of VMware vendor events.
• Maintain accountability for monitoring the sales pipeline, open quotes, market share, and actively pursuing prospects within the Connection customer base.
• Deliver weekly sales reports to facilitate efficient pipeline tracking.
• Collaborate closely with account managers, Dell direct, and VMware direct to identify opportunities for cross-selling and upselling.
• Foster and nurture relationships with both new and established customers, as well as engage with partners to enhance business connections.

Merrimack, NH, US

• Collaborated with BDS teams to drive new business initiatives and ensure the retention of VMware renewals. Proficient in replicating successful strategies for consistent outcomes.
• Produced install base reports, revised and generated quotes for account managers, managed order placement, and achieved renewal objectives.
• Fostered close partnerships with account managers, internal teams, and clients, identifying opportunities for cross-selling and upselling.
• Provided customers with comprehensive education on the advantages of ELAs, co-term contracts, consolidation contracts, and their overall IT environment.
• Received training in cloud computing, hyper-converged technology, various products, and virtualization techniques.
• Demonstrated exceptional time management skills to consistently meet deadlines, proactively create quotes, and surpass SLA benchmarks.

Merrimack, NH, US

• Provided valuable pre-sales assistance and technical guidance, contributing to successful sales closures as per business requirements.
• Championed the manufacturer's interests, effectively conveying their messages and initiatives to drive sales team alignment.
• Facilitated the integration of vendor programs with internal departments in alignment with business demands.
• Evaluated quotations, identifying prospects for supplementary sales, and maintaining up-to-date data for product management awareness.

Boston, MA, US

• Working and excelling in a numbers driven sales environment measured on a weekly, monthly, and quarterly basis.
• Acting in the best interests of participants in adherence to FINRA reasonable suitability standards
• Providing educational guidance including general retirement planning, investment education, portfolio reviews, retirement income strategies, fixed products, tax efficient withdrawals, legacy planning, debt management.
• Assisted with new pilot and worked to explore issues.
• Conducted interviews alongside management.

Boston, MA, US

• Providing educational guidance including general retirement planning, investment education, portfolio reviews, retirement income strategies, fixed products, tax efficient withdrawals, legacy planning, debt management.
• Engaging 401(k) clients and guiding them through all their available options and starting the sales process
• Uncovering their retirement goals and needs

Boston, MA, US

Assisted Clients with enrolling in their 401ks, Drove sales results and personal investing flows, Opened new accounts, Explored financial needs of the client, Started financial planning process

Boston, MA, US

Provided outstanding customer service to inbound callers while responding to their inquiries and requests in regards to their retirement accounts.

-Professional communication with over 200 customers per shift as a waitress in a family owned restaurant-Excellent leadership skills and customer service skills -Team effort while bussing tables, running food and answering the phone-Prepare the schedule for all associates including the owner when needed-Supervise the kitchen and wait staff if no available.

• Oversee all aspects of human resources operations, including recruitment, onboarding, training, performance evaluation, and employee relations.
• Lead and guide the HR team, fostering a collaborative and results-driven work environment.
• Conduct orientation programs for new hires, ensuring seamless integration into company culture and values.
• Collaborate with department heads to align HR strategies with business objectives, contributing to organizational growth.

Bangor, Maine, US

• Direct one-on-one collaboration with research nurses, clinical director, research director, chief financial officer, and VP of corporate compliance.
• Assisted in conducting research on HR best practices, labor laws, and industry trends to provide insights for process improvement.
• Actively participated in cross-functional collaborations to understand the interplay of HR with other departments.

Master Of Business Administration With Concentration In Human Resources

Bachelor'S Degree, Health Management & Policy

Master Of Business Administration With Concentration In Human Resources