Nikole Wells Email & Phone Number

Southern California

Franklin, Tennessee, United States

Franklin, Tennessee, United States

Franklin, TN

In this role, I support the growth of our Infiniti customer base by increasing our Infiniti Certified Pre-Owned (CPO) and Used vehicle contribution. My Field team supports Infiniti's net profitability by engaging with our Retailers to expand their used and CPO vehicle operations. I manage and am fiscally responsible for all marketing activities as well as.

Irvine, CA

Responsible for all aspects of Regional operations and management of regional staff. Develop, design and execute Regional business plan and profitability objectives across 99 Dealers through effective car flow management, improved customer satisfaction and Dealer network improvements.  Analyze Regional vehicle demands in terms of volume and model mix.

Irvine, CA

In 2014, I was tapped for a new role where I oversee the parts and service side of the business across the entire 9-state West Coast region. In this role, I support field staff in achieving their regional sales objectives, with a focus on creating and executing on regional marketing and promotional strategies with our dealer partners. Provided dedicated.

Franklin, TN

While in this role, I conceived of, fully developed and launched a new sales channel for the 100% electric Nissan LEAF. Here, I work closely with LEAF Marketing, Product Planning, Marketing Communications, Corporate Communications, Legal, Tax, Audit and Purchasing teams and vendors to do what is needed to fully capitalize on this new opportunity in the.

Franklin, TN

In this role, I drove accountability to LEAF objectives and created incentives to support dealer sales. Here, I led a team of managers responsible for Dealer Electric Vehicle certification, in-dealership training, marketing and advertising plans, and the coordination of LEAF grassroots events nationwide. Key highlights include: - Chosen to lead efforts in.

Franklin, TN

In 2011, I was recruited into this role by the Vice President of Sales NA, and charged with working closely with regional offices to prepare and submit monthly tactical programs for the dealers. Here, I interacted on a regular basis with the VP and SVP of Finance in reviewing and approving proposed dealer programs, gaining a whole new level of insight into.

Houston, TX

In 2009, I stepped into newly created role focused on improving customer satisfaction performance across 68 Dealer stores. Here, I led full-scale operational reviews and held dealers accountable for results improvement. Key highlights include:- Led the area to # 1 ranking in the nation for several metrics. - Boosted CSI (Customer Satisfaction Index) by 30%.

Dallas, TX

In 2005, I was recruited to join Nissan, and continually chosen for advancement and growth opportunities within the company. From 2005 to 2009, I was repeatedly tapped to step into new roles in Texas, New Mexico and New Orleans, including: Regional Market Representation Planner (Irving, TX / 2008 – 2009): Managed new Dealer and buy/sell process by.

Dearborn, MI & Charlotte, NC

While at Ford, I gained a solid foundation for the business, stepping into various roles with ongoing successes, including: Presentation Design Specialist (1999 – 2003): Coordinated key management reports and presentations for various high-level meetings and monitored $15M department budget.Customer Retail Manager (2003 – 2004): Managed 70 Dealers and.