Key achievements● Manage accounts of portfolio of Sports & Casino VIP players, responsible for their P&L, player performance and lifecycle.● Create tactical marketing and commercial campaigns using strategic and analytical thinking.● Develop, plan and implement strategies aimed at maximizing VIP customer lifetime value and profitability.

Demonstrated a positive response to pressure in an often fast-paced working environment while checking incoming stock deliveries; report on shortages, overages or damaged items.

• Identified and implemented improvements to internal efficiency and the customer experience.• Forged, maintained and nurtured key internal / external relationships, conducive to both business development and service excellence.• Aided decision-making having monitored and reported on product performance.• Achieved challenging departmental sales goals on a monthly, quarterly and yearly basis.

Displayed significant versatility and flair for adaptability as Retail Assistant for The Salvation Army in Portsmouth; embedded exceptional levels of customer service while pricing stock and creating engaging window displays.

Drove fundraising operations at The Smile of Child, Thessaloniki, Greece (2015-2016) via contributions to visual merchandising, product placement and stock management while collaborating with a multifaceted team.

Play key role ensuring effective accounts administration and client bookkeeping; maintain in-depth awareness of accounting legislation and reporting requirements. Oversee control accounts processing alongside management of bank receipts, reconciliation and investigation of arising discrepancies while contributing to quality, timeliness and accuracy of financial reporting.Key achievements• Prepared and submitted quarterly VAT.• Built qualities required to provide relevant… Show more Play key role ensuring effective accounts administration and client bookkeeping; maintain in-depth awareness of accounting legislation and reporting requirements. Oversee control accounts processing alongside management of bank receipts, reconciliation and investigation of arising discrepancies while contributing to quality, timeliness and accuracy of financial reporting.Key achievements• Prepared and submitted quarterly VAT.• Built qualities required to provide relevant information and advice to individuals and businesses on the impact of the major taxes on financial decisions and situations.• Maintained meticulous levels of attention to detail to ensure financial data integrity.• Gathered, analysed and assimilated financial data in support of decision-making. Show less