As a Technical Support Specialist, I am deeply involved in managing and supporting central management systems for televisions (CMS), IPTV systems, and VOIP telephone exchanges. My role extends beyond technical support, as I also engage in sales-related activities, particularly in a consulting capacity. This involves presenting these systems to clients, demonstrating their capabilities and benefits.My technical expertise is rooted in Linux server management, as the systems I work with are predominantly hosted on Linux servers. This necessitates a strong foundation in network fundamentals, as all operations are network-dependent. Additionally, I am experienced in troubleshooting, possessing the ability to quickly identify and resolve a wide range of technical issues, thus ensuring smooth system operation and excellent customer experience.In terms of programming, I am proficient in Node.js, Vue.js, and Python, which are integral to my work. I also have substantial experience in database management, specifically with MySQL and MongoDB. This diverse skill set, combining system management, problem-solving, programming, and database expertise, enables me to provide holistic support and consultation, ensuring optimal system performance and client satisfaction.