With a proven track record spanning over 2 years in customer service, project management, and quality assurance roles, I bring a wealth of experience to the table. As a former Front Desk Representative, I excelled in documenting interactions and addressing customer inquiries with professionalism and efficiency. My tenure as a Quality Assurance Expert at Oncorevive in Melbourne, Australia, equipped me with the skills to meticulously maintain technical archives and drive continuous quality improvement initiatives, ensuring project excellence and innovation. Transitioning to Peymayesh Keyfiat Engineering Consultant Company in Tehran, Iran, I further honed my expertise as a Planning and Project Control Specialist, adeptly managing resources, spearheading planning efforts, and collaborating cross-functionally to optimize project outcomes. My ability to compile comprehensive reports, implement preventive actions, and maintain meticulous records underscores my commitment to transparency, accountability, and delivering results of the highest standards.