Specified role to the Connect Academic Project that sits within the Student Life Portfolio of the Student Services and Administration Division.

Client ServicesCollege of Arts, Social Sciences and CommerceKey Areas of Accountabilities :- Assist with the resolution of escalated selection decisions, and admissions and advanced standing processes residing within the College.- Support enrolment, progression, assessment and graduation event activities for all student cohorts in the College.-Investigate and resolve enrolment issues using university policy and procedures as required. Ensure appropriate… Show more Client ServicesCollege of Arts, Social Sciences and CommerceKey Areas of Accountabilities :- Assist with the resolution of escalated selection decisions, and admissions and advanced standing processes residing within the College.- Support enrolment, progression, assessment and graduation event activities for all student cohorts in the College.-Investigate and resolve enrolment issues using university policy and procedures as required. Ensure appropriate utilization of student supportservices.- Participate as a member of the Client Services team and contribute to reviewing and maintaining operational processes and developing systems to continually improve work processes.- Participate in marketing events such as Open Day, Expos and direct offer nights asrequired.- Work collaboratively with colleagues across the Portfolio and the University to ensure that administration across the student lifecycle is delivered in an efficient and seamless manner- Provide excellent customer service to students, staff and the community, which may require assisting the Student Experience team across the Student Administration portfolio during peak periods and at other times as required Show less

College of Arts, Social Science and Commerce Placement Operations Key Accountabilities :-In accordance with set procedures, evaluate, process and track placement requests, allocate students and liaise with various stakeholders.-Assist in the development, documentation and implementation of procedures relating to student placements to ensure consistent business processes.-Act as the main point of contact for students, staff and placement agencies, dealing with… Show more College of Arts, Social Science and Commerce Placement Operations Key Accountabilities :-In accordance with set procedures, evaluate, process and track placement requests, allocate students and liaise with various stakeholders.-Assist in the development, documentation and implementation of procedures relating to student placements to ensure consistent business processes.-Act as the main point of contact for students, staff and placement agencies, dealing with enquiries, providing support and guidance.-Liaise effectively with organisational units and staff beyond the immediate unit to gather information, stay informed and contribute to the requirements of the partnership Operations portfolio.-Provide factual and accurate information, as appropriate to internal and external stakeholders regarding placementsAccess and maintain relevant University data bases and systems.-Provide a range of administrative support services such as word processing, drafting routine correspondence, taking minutes and action items, organising meetings and following up on relevant action items. -Commitment to providing excellent customer service to students, staff and the community which may require assisting the Partnership Operations portfolio during peak periods and at other times as required. Show less

Office of Senior Deputy Vice Chancellor & Provost Key Accountabilities:- High level reliable executive administration support to the Pro Vice- Chancellor in accordance with activities for the Learning Transformations Unit.- Providing administrative support to the PVC and effectively managing of a range of administrative projects

Key Accountabilities:- Study Plan Preparation- President check and Exemption Processing- Managing the OUA mailbox- Student one support (Enrollment, Withdrawal, Cross Crediting)- Graduation eligibility check

Student Affairs ManagerKey Accountabilities:- Timetabling and staffing process- Coordination of semiannual Open Day and Graduation ceremonies - Member of Planning and Budgeting team - Preparing ad-hoc and standard reports on staffing and enrolments for Vice Chancellor’s Office - Collaboration with Marketing department regarding International students and student exchange programs

Key Accountabilities:- Student enrolments- Course transfers- Exemptions and credit transfers- Academic performance and attendance review- Reporting course results; Board of Studies and Board of Exams- Coordinate with Student Services on student visa status’

Key Accountabilities:- Member of Academic Administration Unit- Liaise with the Ministry of Higher Education on new program approvals

Key Accountabilities:- Application process- Student registration- Program presentation at education fairs