Nikos Litsakis Email & Phone Number

Athens, Attiki, Greece

Supervisor Skills Highlights: • Coached and managed team for high performance • Applied effective time management techniques for tight deadlines • Maximized productivity by supervising and mentoring customer support and sales teams • Provided support, escalated unknown issues, and reported trends to the company• Achieved sales targets with B2B partners, expanded customer base, and implemented strategic sales plans in previous sales role.

Greece

Main activities and responsibilities:- Responsible for the management of the store and the sales of supplements.- Providing nutrition advices and manage the clients database.- Handling orders and back office tasks.- Increasing continuously the monthly revenue of the store by 50%, then sold the store where I made 100% profit out of its sale

Greece

Main activities and responsibilities:- Supervisor of the IT hardware sales team- Maintaining team's high performance through monitoring and coaching- Achieving company's monthly sales targets- Interviewing and recruiting new candidates whenever required- Carrying out orders and merchandising

Thessaloniki, Central Macedonia, Greece

Main activities and responsibilities:- Responsible for repairing computers and printers in the municipality's offices and ensure the good operation of its network.- Organizing and managing the orders of spare parts- Ensure the good operation of the IT department

Greece

Main activities and responsibilities:- Organizing and managing spare parts' warehouse.- Order and distribution of fuels- Employee coordination for daily tasks.- Interviewing and recruiting new candidates whenever required

Greece

Sales and B2B account manager for client and enterprise solutions. Managing 100 company's clients and partners while achieving quarterly revenue targets.Sales and B2B manager for supplies. Managing 150 B2B company's partners and achieving quarterly revenue targets.

Greece

Main activities and responsibilities:- Managed high levels of call flow and responded to Software technical support needs.- Translated complex technical issues into digestible language for non-technical users.- Collaborated with supervisors to escalate and address customer inquiries or technical issues.- Used ticketing systems to manage and process support actions and requests.

Greece

Main activities and responsibilities:- Explained technical information in clear terms to clients to promote better understanding.- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.- Service of PCs, printers and company's end user electronic products.- Managed system-wide operating system and software deployments as well as related software upgrade problems.