Niko Todorov
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Niko Todorov Email & Phone Number

Lead Incident Manager at OpenTag
Location: Bulgaria 4 work roles 3 schools
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Current company
Role
Lead Incident Manager
Location
Bulgaria
Company size

Who is Niko Todorov? Overview

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Quick answer

Niko Todorov is listed as Lead Incident Manager at OpenTag, a with 32 employees, based in Bulgaria. AeroLeads shows a matched LinkedIn profile for Niko Todorov.

Niko Todorov previously worked as Incident Management Specialist at Pokerstars and Incident Analyst at William Hill. Niko Todorov holds Bachelor'S Degree, Information Technology from Унибит.

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Email format at OpenTag

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OpenTag

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Profile bio

About Niko Todorov

Bulgarian IT enthusiast with demonstrated experience managing teams in software companies within the online gambling industry.

Current workplace

Niko Todorov's current company

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OpenTag
Opentag
Lead Incident Manager
Website
Employees
32
AeroLeads page
4 roles

Niko Todorov work experience

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Lead Incident Manager

Current

Sofia, Sofia City, Bulgaria

I had the pleasure of building the entire incident management process, policies, and team from scratch. I am responsible for overseeing a team that provides around-the-clock incident and release support. I have implemented the best proactive monitoring practices and introduced in-depth incident root cause analysis and reporting to management, which has been one of my biggest accomplishments.

Jun 2021 - Present

Incident Management Specialist

Sofia, Sofia City, Bulgaria

As a valued member of a newly established team, I showcased unwavering reliability and a strong commitment to proactive contributions. Throughout my tenure, I've bolstered my expertise in the product and monitoring aspects, enhancing my overall confidence and product knowledge.

Oct 2020 - Jun 2021

Incident Analyst

Bulgaria

Responsible for providing 1st, 2nd and 3rd line support to all internal and external William Hill IT users. Managing all issues from receipt through to resolution within defined service and operational levels on behalf of the user, the role holder works closely with the Problem team to resolve and prevent re-occurrence of issues.

Sep 2017 - Oct 2020

Customer Service Representative

Aug 2016 - Sep 2017
Team & coworkers

Colleagues at OpenTag

Other employees you can reach at theopentag.com. View company contacts for 32 employees →

3 education records

Niko Todorov education

Bachelor'S Degree, Information Technology

Information Technology in Institutional and Corporate Environment

High School Diploma, Humanities/Humanistic Studies

Martin De Bertendona, Bilbao
FAQ

Frequently asked questions about Niko Todorov

Quick answers generated from the profile data available on this page.

What company does Niko Todorov work for?

Niko Todorov works for OpenTag.

What is Niko Todorov's role at OpenTag?

Niko Todorov is listed as Lead Incident Manager at OpenTag.

Where is Niko Todorov based?

Niko Todorov is based in Bulgaria while working with OpenTag.

What companies has Niko Todorov worked for?

Niko Todorov has worked for Opentag, Pokerstars, and William Hill.

Who are Niko Todorov's colleagues at OpenTag?

Niko Todorov's colleagues at OpenTag include Mariia Berdychevska, Ivo D., Viktoriya Golik, Serhii Perepelytsia, and Andrii Pospielov.

How can I contact Niko Todorov?

You can use AeroLeads to view verified contact signals for Niko Todorov at OpenTag, including work email, phone, and LinkedIn data when available.

What schools did Niko Todorov attend?

Niko Todorov holds Bachelor'S Degree, Information Technology from Унибит.

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