Focused on the success of our clients and our amazing team! As of September 2024, I am stepping out of the COO role, and taking on the dual role of CTO and CDO here. Simplicity+ (formerly known as RDP Associates) is a salesforce implementation partner, focused on the success of our clients through our implementation and optimization of their Salesforce solutions.

OpMentors is a consultancy focused on solving business problems using Salesforce and Certinia (formerly FinancialForce) as technical solution sets. I led an amazing delivery team, that brings together a passion for operations and solutions to ensure our clients have a unified cloud technology flow in place.

I was responsible for building a first-rate Salesforce consulting practice with a focus on customer success and satisfaction.Teqfocus is a global leader in building, managing, and integrating technologies to digitalize the customer experience journey using the right combination of people, process, and platform capabilities. Teqfocus has partnerships with Salesforce, Amazon, Google, Microsoft, and Adobe to complete world-class cross-platform solutions. Teqfocus is headquartered in Toronto, with offices in the US, England, and India.

Arkus is committed to delivering solutions using the world's most powerful CRM platform, Salesforce. We partner with commercial, financial services, educational, and nonprofit organizations to help them achieve and exceed their goals.

As a Salesforce Global Strategic Partner, Acumen helps take clients’ business to the next level with industry best practices and an eye on innovation. At Acumen I was accountable for:• Acting as the technical subject matter expert for all implementations within the public sector• Fostering relationships with key contacts within the federal government of Canada• Set and execute an aggressive customer acquisition strategy to generate 30%+ annual growth in revenue and bookings• Align with product, marketing, and customer success teams to develop a cross-functional strategy, narrative, and competitive positioning that allows for growth of our portfolio and lasting customer success• Recruiting, developing and retaining a high performing enterprise cloud sales organization

At Deloitte I was bought on to act as the technical lead for a large Communities project with a Federal Government department. My accomplishments included: • Leading the close a high profile legacy account • Creating a salesforce training program for local area technical consultants

Cloud for Good is a Premium Salesforce.Org partner specializing in donor management, case management, and marketing automation implementations for non-profit organizations and higher education institutions. With over 1,500 non-profit implementations completed, Cloud for Good helps clients create transformational value with technology. At Cloud for Good I was accountable for:• Designing and implementing a new structured methodology for implementation, resulting in increased quality and efficiency of offered services which allowed the company to be named one of the fastest growing companies on the Inc. 500 list for five years in a row• Developing enhanced internal processes to increase profitability including adaptation of consultant utilization quotas, quarterly business reviews, annual reviews and performance-based bonuses• Spearheading a new 90-day onboarding process to more efficiently train new employees on non-profit and consulting basics

Managing director for an awesome team of consultants and developers for the best Gold Salesforce Partner in all of the United States. Besides using my personal experience and knowledge to consult on key projects, I was also responsible for the managing of the consulting team and the practice directors. Ultimately responsible for ensuring revenue growth through increasing consulting services, training and customer satisfaction.

Founded and opened xLerate Consulting in April 2008, giving Eastern Ontario and Western Quebec a certified, exclusive Salesforce.com technical partner. Since April 2008, xLerate had successfully assisted over 150 clients in the either implementing or optimizing Salesforce.com within their Company. xLerate is also a member of the Salesforce foundation, donating time and consulting hours to local and International non-profit organizations. In February 2012 I successfully negotiated the acquisition and merger of xLerate to Force by Design, a gold level partner with Salesforce headquartered in San Francisco, California.

Directed a team responsible for the implementation and customization of multiple CRM applications, including Salesforce.com. Responsible for resourcing, training and planning of team members on multiple projects, both internal and external. Cultivated a stronger relationship with Salesforce.com, and acted as technical lead on multiple Salesforce.com projects.

At SuperOffice CRM, I functioned as the prime subject matter expert in SuperOffice CRM and CRM Technologies. As lead consultant, I developed and delivered technical presentations and demonstrations for pre‐sales initiatives, performed business, workflow and risk analysis for new clients, assumed lead technical role in the design and implementation of SuperOffice solutions for key customers, and directed project and resource management for implementations and consulting services.