Nik Pearson

Nik Pearson Email and Phone Number

✨ I create memorable training experiences! ✨ @ T-Mobile
bellevue, washington, united states
Nik Pearson's Location
Overland Park, Kansas, United States, United States
About Nik Pearson

🚀 Passionate Learning & Development Enthusiast▸Tech-savvy expert skilled in delivering impactful training solutions.▸Excels in executing end-to-end projects with attention to detail and problem-solving abilities.▸Proven track record in crafting transformative learning experiences for organizational growth.💡 Key Skills and Achievements▸Lead Instructional Designer at T-Mobile, specializing in retail and alternate channel onboarding.▸Design and develop training programs leading to increased sales performance and reduced onboarding time.▸Expertise in leveraging the ADDIE process, adult learning principles, curriculum design, program management, and training facilitation.💬 Engaging Content Creator & Collaborator▸Thrives on designing engaging content and fostering memorable instructor-led and e-learning experiences.▸Builds strong relationships with immediate and extended stakeholders.🌟 Open to CollaborationI'm always open to connecting with industry professionals. Let's explore how my expertise can contribute to innovative projects and drive organizational growth and create happy customers together!

Nik Pearson's Current Company Details
T-Mobile

T-Mobile

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✨ I create memorable training experiences! ✨
bellevue, washington, united states
Website:
tmobile.com
Employees:
77533
Nik Pearson Work Experience Details
  • T-Mobile
    Sr. Analyst, Learning Solutions
    T-Mobile Dec 2023 - Present
    Overland Park, Kansas, United States
    ➤ Collaborate across teams to translate business needs into system designs and specs, driving alignment, prioritization, and continuous improvement➤ Manage processes and documentation in LMS and HRIS systems, overseeing API integrations for efficiency➤ Investigate and resolve functional issues, liaising with LMS vendors for swift resolution➤ Assist with curriculum architecture and launch of major training programs, providing consultation and ensuring successful deployment
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  • T-Mobile
    Senior Instructional Designer
    T-Mobile Nov 2021 - May 2024
    Overland Park, Kansas, United States
    ➤ Spearheaded development and management of retail onboarding programs, annually reaching 40,000+ learners.➤ Led end-to-end instructional design process, managing projects from needs analysis to deployment and evaluation.➤ Coordinated cross-functional collaboration with stakeholders, senior leaders, and facilitators ensuring timely communication and adherence to project milestones.➤ Skillfully managed learning management systems, including curriculum design, publication, and testing.
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  • T-Mobile
    Senior Sales Training Manager
    T-Mobile Sep 2019 - Nov 2021
    Kansas City, Missouri, United States
    ➤ Facilitated national onboarding programs ensuring comprehensive training to empower success in their roles, fostering superior customer experiences and sales performance.➤ Conducted small instructor-led group sessions for leadership development, fostering a collaborative learning environment and honing essential leadership skills.➤ Collaborated with Directors and District Managers to build training plans driving market success and improving key performance metrics.➤ Co-created the "Day in the Life of a Senior Trainer" mentorship program, fostering T-Mobile's values of Never Stop Growing.
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  • T-Mobile
    Retail Training Manager
    T-Mobile May 2016 - Sep 2019
    Greater Minneapolis-St. Paul Area
    ➤ Championed employee development through mentorship, leadership culture trainings, and the Career Advantage Development Program.➤ Actively participated in multiple yearly training mentorships, oversaw the new hire certification process for 32 stores, presented best practices for new hire training at regional conference to over 2,000 attendees. ➤ Improved statewide customer experience by designing and implementing a sales re-certification training for the market, elevating Net Promoter Scores by 9% across the state.
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  • At&T
    Store Manager
    At&T Aug 2014 - Jan 2016
    La Grange, Ky
    ➤ Retail Manager overseeing operations, including hiring, training, marketing, and ensuring successful store performance.➤ Top 20% in individual sales with exceptional up-sell rates; Achieved 78% Net Promoter Scores and near-perfect secret shop results.➤ Expert in training new staff, enhancing sales processes, and coaching for continuous improvement.
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  • Dillard'S Inc.
    Business Manager
    Dillard'S Inc. Nov 2012 - Aug 2014
    Louisville, Ky
    ➤ Ranked 2nd in district sales, achieving nearly $3M annual volume, surpassing prior fiscal year by 75% in luxury categories.➤ Developed, motivated, and guided consultants based on individual talent assessments.
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  • Cache Cache
    Assistant Manager
    Cache Cache Aug 2011 - Nov 2012
    Louisville, Ky
    ➤ Revived lost clientele, boosting business by 20% in initial three months.➤ Maintained top district position, achieving 23% business growth over the previous year.➤ Oversaw daily operations encompassing client engagement, sales, inventory, training, and merchandising.
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  • Bath & Body Works
    Brand Manager
    Bath & Body Works Aug 2010 - Aug 2011
    Burnsville, Mn
    ➤ Recruited and trained 65 holiday associates, focusing on selling techniques and visual standards.➤ Oversaw brand consistency, visual execution, and customer service; managed a team of 20 for visual implementation.
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  • Maurices
    Store Manager
    Maurices Apr 2006 - Aug 2010
    Winona, Mn
    ➤ Managed daily store operations, including hiring, training, and decision-making for staff.➤ Oversaw sales targets, achieving a 45% increase in business over planned sales for the fiscal year.➤ Recruited, trained, and promoted talent for long-term roles; facilitated promotions to key managerial and corporate positions within the organization.
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Nik Pearson Education Details

Frequently Asked Questions about Nik Pearson

What company does Nik Pearson work for?

Nik Pearson works for T-Mobile

What is Nik Pearson's role at the current company?

Nik Pearson's current role is ✨ I create memorable training experiences! ✨.

What schools did Nik Pearson attend?

Nik Pearson attended Winona State University.

Who are Nik Pearson's colleagues?

Nik Pearson's colleagues are Michael Burkepile, Matthew Senter, Lin Huimin, Saphire Seaton Hazelwood, Mhrm, Anthony Genovesi, Mark Gaines, Weldu Tesfay.

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