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As a seasoned IT executive with a robust track record spanning over two decades, extensive working experience with Board of Directors, I specialize in leading large-scale digital transformations, fostering operational excellence and driving cultural changes to build winning teams. My current role as the International CIO & SVP of IT at FedEx has allowed me to champion disruptive technologies and fostering a culture of continuous learning, enabling us to remain agile and adaptive in a rapidly evolving industry. By empowering our global team in EU, MEISA, APAC and LAC, we have showcased our unwavering commitment to excellence and growth.Career Highlights: • Executive Global IT Lead for the integration of the $7B FedEx and TNT acquisition, the largest in the transportation industry.• As part of the Digital Transformation Strategy, improved speed of service, modernized IT estate, reduced IT spend and developed a modern, seamless, and unified experience across all customer-facing channels that helped grow revenue• Create Advanced Capabilities Center in India with Board engagement• Championed Global InfoSec Strategy to adopt Zero Trust security, Improved IoT security• European Digital Leader Of The Year, Recognized for Best SAFe Adoption,• Sought-after speaker on the Role of Culture in Digital transformation sought-after speaker on the Role of Culture in Digital transformation• Experienced leader in Organizational effectiveness, transformation, change management, M&A, InfoSec, Board engagement and use of modern technology to drive business value
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Group Cio And CisoArcelormittal Oct 2024 - PresentL-1160 Luxembourg, Lu -
International Cio / Senior Vice President ItFedex Express Jun 2017 - Sep 2024As the executive responsible for IT teams across Europe, Latin & Central America, the Middle East, Africa, and Asia, I reported to the Global CIO and was responsible for enabling and growing business in these regions. I led the transformation of our IT estate through a five-year strategic plan- Modernized over 700 stations with data-centric technologies to enhance synergies and efficiencies. - Transitioned our business architecture from static to dynamic, data-driven systems for routing, handheld devices, and sorting operations. - Consolidated seven data centers into a world-class hybrid Colo/Cloud estate and decommissioned 75% of our TNT IT estate, modernizing the remaining 25%. - Adopted top-tier SaaS solutions, including Workday, Salesforce, ServiceNow, Pega, Oracle Finance, Five9s, and NLL tools, to improve back office synergies and enhance cross channel customer contact. - Invested in RPA, AI/ML, and DSML technologies to improve decision-making and operational efficiency. - Built Pricing, Rating, E-Commerce and customer facing solutions to enable growth. - Led the reorganization and restructuring of our IT teams, appointing key talent to respond to changing business expectations, recover from cyber-attacks, and drive IT cultural transformation. - I Developed a global talent-sourcing model for India and Portugal, aiming to reduce SG&A and transform our IT delivery model. -
Vice President Information TechnologyFedex Express Nov 2016 - Jun 2017Global lead for Integration of TNT, a $7B entity with FedEx. This was the largest acquisition in the history of the company and one of the largest in Parcel industry. Developed multi-year plans, strategic outlook, identified key foundational elements and coordinated integration actives around the world. Enabled creation of bridge solutions for quick wins (interim Future State) and lead definition of Preferred Future State (PFS) design for combined organizations over a 3+ year period. Part of a small Executive leadership team that managed Day to Day integration activities.
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Vp It, Cio Eu And MeisaFedex Express Oct 2015 - Nov 2016Complete IT Responsibility for both Europe and Middle East region. Managing 500+ employees with oversight of IT issues in 100+ countries. Responsibility includes understanding, supporting and contributing to overall Business strategy, developing IT strategy that aligns IT resources and to deliver business strategy while modernizing IT footprint. Executive sponsor of Big Data, Mobile and going Digital in the region. Launched next generation Global Clearance platform with federated development and API first approach.
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Vice President, Information Security / It Governance, Risk And Compliance - Fedex ServicesFedex May 2011 - Sep 2015Memphis, Tn, UsGlobal (200+ Countries) responsibility for Information Security policy, posture, awareness, technology and remediation programs. Team also responsible for PCI, SOX, and various Compliance initiatives. Developed and implemented a 3 year Strategy that included modernization of the technology, development of new preventive capabilities and global talent acquisition strategy - Improved Security posture, and supported business growth. Presented Information Security issues to Board of Directors on regular basis as well as to various internal stakeholders.Launched IT Risk management initiative within FedEx and stood up IT Risk Council with participation of Executive Leadership and Board of Directors. Focus of the team is to manage over IT risk to the business - Improved IT change management through launch of new SDLC process, Reduced vendor outsourcing risk through launch of Vendor Risk Management efforts, reduced privacy risk through launch of Enterprise Privacy practice. Lead the creation of Vendor Management Office to formalize and standardize use of vendors in the right job and on right projects. As part of IT outsourcing initiative helped FedEx IT reduce spend by $75M and increase IT development capacity. -
Staff Director, Enterprise Effectiveness & Services Quality LeadershipFedex Corporation Apr 2010 - May 2011Memphis, Tn, UsEnterprise wide responsibility for developing and maintaining of Service Quality Index (SQI). Responsible for development, measurement and enforcement of annual improvement goals for each metric. Metrics reported to Executive management on a weekly basis and were basis for service improvement across the enterprise. Provide service improvement support to various teams. -
Staff Director, Strategic Program OfficeFedex Corporation Mar 2006 - Apr 2010Memphis, Tn, UsDirector in-charge of various strategic Program Management initiatives in the company including post acquisition / integration activities, growth initiatives, governance and cost management efforts.
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Manager, Corporate StrategyFedex Jun 2003 - Mar 2006Memphis, Tn, UsCreated the team that led the development of first ever market assessment, competitive evaluation and overall strategic focus for enterprise. Document provided insight into market trends and potential adjacency moves to Executive Management.
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Manager, Electronic Channel StrategyFedex Jun 2000 - May 2003Memphis, Tn, UsManaged a team of talented individual that develop modernization roadmap for electronic channel. Accomplishment included leveraging API and emerging dot com trends to grow revenue for the company.
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Senior Product ManagerFedex Mar 1999 - Jun 2000Memphis, Tn, UsManaged complete portfolio of Customer Enablement and e-commerce solutions and developed Portfolio management best practices.
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Senior Hardware EngineerWipro Limited Aug 1994 - Aug 1997Bangalore, Karnataka, InDeveloped high end Servers and designed supporting Chipsets and components. Part of NUMA-Q architecture, design, testing and release team. Technical lead for Model 25 release.
Nik Puri Skills
Nik Puri Education Details
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Thunderbird School Of Global ManagementInternational Management -
National Institute Of Technology, TiruchirappalliElectronic And Communications Engineering
Frequently Asked Questions about Nik Puri
What company does Nik Puri work for?
Nik Puri works for Arcelormittal
What is Nik Puri's role at the current company?
Nik Puri's current role is Group CIO and CISO at ArcelorMittal..
What is Nik Puri's email address?
Nik Puri's email address is np****@****dex.com
What is Nik Puri's direct phone number?
Nik Puri's direct phone number is +161564*****
What schools did Nik Puri attend?
Nik Puri attended Thunderbird School Of Global Management, National Institute Of Technology, Tiruchirappalli.
What skills is Nik Puri known for?
Nik Puri has skills like Change Management, Management, Business Strategy, Leadership, Business Analysis, Business Process Improvement, It Strategy, Product Management, Risk Management, Cross Functional Team Leadership, Process Improvement, Integration.
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