Niksaiful N. Email & Phone Number

Singapore

Singapore

- Lead for Digital Transformation for HR HCMS & FIN ERP enterprise solution- Act as a Technology Business Partner to work closely with different business units in gathering requirements, objectives, deliverables, features and technology for the desired solution- Partnering with Procurement and Legal for RFP documentations- Manage enterprise-wide IT projects in leading application and infrastructure platforms and technologies- Manage SaaS, PaaS and turnkey projects adopting both agile, waterfall or hybrid implementation approaches- Manage SDLC phases including technology evaluation, tendering and award, implementation phases of blueprint / visioning, development, testing, training, go live follow through with maintenance & support- Vendor Management- Budget Management- Program Management to ensure priorities taking into account dynamic business environment and harmonise conflicting requirements and priorities- Manage project change management- Plan current project pipeline and initiate new projects in advance considering lead time

Singapore

- Customer Success Management- Project Management & Governance- Product Development & Deployment- Customer Support L1 & L2- Process Improvements and Lean Leader- Vendor Management

- Certified Scrum Master- Lean Six Sigma Practitioner- Strategy and Change Management- Manage multiple projects from initiation to completion and to ensure projects are completed are on-time and within budget- Analyze data sets to identify, prioritize, and address risks and opportunities; drive standardization and continuous improvement for the organization- Responsible for capacity planning and capability management for the projects- Identify, implement, and measure process improvements - Partner with stakeholders to review business requirements, design solutions, UAT plans, drive change management and training activities, and to propose new improvements and enhancements initiatives

- Corporate Strategy and Digital Transformation Roadmap- Project Lead in Integrated Financial Investment System (IT Deployment) - Buy Side- Global solutions deployment (Asia and Europe region) and 3rd party integrations- FusionInvest implementation: Fixed Income, Equity, MultiAsset, Derivatives- Vendor Management- Reporting and Change Management- Reporting Automation and Data Analytics- Data Migrations: Various systems with various data sources (ETL Migration)- Performance Improvements and Innovations- Integration to 3rd party providers for Execution Management System- EMSX (Bloomberg)- Real time Market Data implementation- Order Management System (OMS) implementation- Strategy for Direct Market Access (DMA) and Algorithms (Algo) implementations- Bloomberg Terminal- Thompson Reuters Eikon Terminal implementation- Data and Analytics (Bloomberg & Thompson Reuters)- Central Dealing Unit team (CDU) implementation- Global Top Tier Custodian investment integrations via API- Global Top Tier External Fund Managers reporting improvements

Singapore

- Project Manager for all existing and new contracts/clients (covering but not limited to): > HR Software Development and Management > Training Application Development and Management > SG Government organization Websites Development and Management > Regional Server and Data Center Management- Contract Management for Singapore government tenders: GeBIZ and SkillFuture- Regional Call Center Setup: Singapore and Philippines- Key Account Management and Service Review: Corporate and Government clients- New business partner Sourcing, OnBoarding, and Partnership Acquisition- Partner Loyalty and Retention- Social Media Strategy and Digitalisation

Kuala Lumpur

- AVP, Program Management for the Maybank Group Operations (Singapore, Malaysia, Indonesia, Philippines)- Lead Regional Digital Banking Transformation and Operational Roadmap- Lead Operational Strategic planning and execution- Lead Project Management Office (PMO) for Regional and Domestic projects and initiatives- Lead in Cost reduction Initiatives - Reporting Automation- Process Engineering (BPI/BPR)- Change Management :Technology, Regulatory, Human Capital- Talent Management and Leadership Development- Business Process Management (BPM)- Balance Scorecard and Human Capital Development

- Regional Strategy and Transformation Roadmap- Program Manager for the Global Transformation for Regional DataCenter KL EMC (Enterprise Monitoring Center)- Global support operations covering various industries: Financial Institutions, Transportation, Consulting, BPO, and Technology- Technical Tier 1, 2, and 3 Support team covering 24x7x365 support

Project Scope and Coverage:> Atos Origin Spain: November 2010 - April 2011> Atos Origin Poland: July 2010 – November 2010> Atos Origin Hong Kong Ltd: November 2009 – July 2010> Atos Origin Kuala Lumpur: October 2009 - November 2009- Change and Lean implementation and Organization Transformation for Atos Origin locations globally- Project covering Poland Network Security and Server Management & Service, Hong Kong Data Center and Network Operations, and also KL Global Service Desk and Technical Competencies Center- Average team size of approximately 600 team members in 3 different locations in a multilingual global 24x7 Support covering operations in Outsourcing, and Shared Services environment- Reengineering of the existing KPI’s and SLA’s to best fit Voice of Customer and Voice of Business in being a Global Delivery and Competency Center- Developing and successfully deliver improvement initiatives and process reengineering resulting in flow optimisation and reduces service variability- Mentoring and coaching of local management at all levels, in developing the operations with Change mindset and introducing the new practice as part of the Business Scorecard Program- Performing Risk Analysis (internal and external) prior implementing any initiatives- A collaboration project of Atos Origin and Mckinsey & Company to further drive best practices, performance improvements, and reduction of operational cost

Selangor, Malaysia

- Responsible for managing 50 global support staffs over a 24x7 support structure- Project Manager and Transition Lead for all new accounts, planning, and also execution of knowledge transfer- Training Lead for all training requirements for departmental needs- Business Development by new Business Bidding and current contract revision and negotiation- Improving the operational systems, processes and policies to reduce wastage- Direct annual budgeting and planning process for the division annual budget (P&L)

- Head for 3 Service Departments (Regional Operations): - Contact Center Dept. (1st Level, and 2nd Level); - Training and Development Dept.; - Regional Centralised Account Management Dept.- Responsible for the Global support teams located in Beijing, Philippines, and KL Malaysia- A total of approximately 500 team members in the whole Service Operations department operating in a multilingual environment spanning over a 24x7x365 day to day operations- Cost saving and optimisation transformation roadmap- Inventory management and vendor management- Project Management, Change Management, and Office builds- Lean Six Sigma, Kaizen, and Process optimisation roadmap

- Responsible for the hardware installation, education and project management of the Hotel Systems product suite (V6, V7, V8 and Opera) and associated interfaces in the APAC region- Responsible for managing project timelines for Hotel Systems product suite installations- Install and configure Hotel Systems product suite - Fidelio & Opera- Train the application software with a demonstrated understanding of current hotel management techniques to hotel managements and staffs

Greater Chicago Area

- IT Network Administrator supporting hotel guests and also 2 other properties in the Chicago Greater Area- Outlook Exchange Administrator for 500 onsite employees- Management of Cisco Catalyst: Routers, Blades, Switches, and small in house server room managed on site- On site support on the weekend support requirements for hotel guests and also staffs- Team Leader: High Speed Internet Project estimated at about a half a million dollars and was able to be completed by the end of the year 2003 ahead of scheduled date- Supervising a team of about 13 people which consists of engineers, technicians, electricians, contractors, and also phone tech- IT Specialist: Networking administration and maintaining daily support for more than 400 power computer users- Administer MS Exchange server to meet all management, and employee needs- Sales & Marketing Delphi System Administrator: Administrator for the Delphi Application servers for 3 remote sites

Greater Chicago Area

- Performing moderately complex programming, designing and analyzing functions written in APL programming language- Creating appropriate test environments, and perform Q&A (debugging) testing- Code significant pieces of application and integrate into overall system architecture- Reporting requirements based on request

Abn Amro, Lasalle Bank Chicago

- Administrative Assistant to the Information Resources Center Director (ABN AMRO, LaSalle Bank Chicago)- Assisting broker with account management - High Profit/Wealth Accounts (Private Banking Department, LaSalle Bank, Chicago) - Bloomberg/Lexis-Nexis Application- Front Desk duty, staff and client account support- Maintaining the computer operations and database for the accounts or clients database- Generating client reporting based on the client requirements

Bachelor In Finance, Minor In Management Information System And Economics

Activities and Societies: Bowling Team, Tennis Team

Master’S Degree, Competitive Intelligence

Competitive intelligence is an ethical and legal business practice which focuses on the external business environment and Big Data.

Diploma In Banking Studies, Banking Studies

Activities and Societies: Tennis, Tae Kwon Do, Theater Team