Nik Sproal

Nik Sproal Email and Phone Number

General Manager - Customer and Strategy @ Social Garden
Melbourne, VIC, AU
Nik Sproal's Location
Melbourne, Victoria, Australia, Australia
Nik Sproal's Contact Details
About Nik Sproal

Feels like everything is changing fast, right? 2023 seems like the freeway on-ramp to the pedal-to-the-metal ride that 2024 is shaping up to be.Generative AIThe cookiepocolypseGoogle Generative Search ExperienceGA4The list goes on...How do you market effectively to your customers when the media and technology landscape is changing so fast? How do you keep up? Where do you start? IT.IS.SO.OVERWHELMING.What's the key? Especially when customers control the engagement process more than ever before?Own your data. Own your customer experience. Speak to your customers (regularly).Never forget brand in favour of technology.Commit to a better content strategy (including video).Meet your customers where they are (not where they used to be).Use multiple touchpoints and engagement opportunities.Track as much as you can (but don't forget your gut).Conduct multiple tests.Understand what works and why.Create scale and efficiency through automation.Don't just focus on the short-term solution.Yes the world is changing and digital transformation can be scary. Jump in, make mistakes, learn lessons and take your team on the journey with you.WHAT DOES SOCIAL GARDEN OFFER?Social Garden services the full marketing and sales funnel with an integrated model that delivers what you want - sales and revenue. Services include: digital transformation, customer journey mapping, CRM customisation & integration, marketing automation, sales adoption, lead generation, database re-engagement, lead qualification (via in-house call centre).WHO AM I?I'm an old-school brand marketer with 10+ years experience in senior client-side roles who started this gig when social media was reading the local paper and digital marketing was updating the website once a month. I'm a creative agency veteran with 5+ years experience in senior client service roles who's patient about the form and function of brand and the importance of nuanced communication and intimately understanding what drives customer behaviour.I'm a new-school performance marketer with 7+ years experience leading super-smart teams of digital talent to achieve proven ROI in the acquisition, conversion and retention of customers in the property and higher education sectors.In other words:I've been around.I believe in the art AND the science.I'm not afraid of change.I understand your problems from many angles.I know how to solve them.I get it done.Looking to drive more efficient revenue growth through digital? Get in touch!

Nik Sproal's Current Company Details
Social Garden

Social Garden

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General Manager - Customer and Strategy
Melbourne, VIC, AU
Employees:
88
Nik Sproal Work Experience Details
  • Social Garden
    General Manager - Customer And Strategy
    Social Garden
    Melbourne, Vic, Au
  • Social Garden
    General Manager - Customer & Strategy
    Social Garden Jul 2024 - Present
    Abbotsford, Victoria, Au
    I listen to our customers needs. I listen to their customer's needs. I stay on top of trends and changes in the offline and online space. I bridge the gap between how our client's go to market and how their customer's want to be marketed to. I am responsible for working closely with our sales, client service and operational teams to deliver innovative and engaging strategic solutions that achieve our clients revenue targets in the short and long term.
  • Social Garden
    Director Of Operations
    Social Garden Aug 2023 - Jul 2024
    Abbotsford, Victoria, Au
    I lead our world-class operations team across campaign management, creative, content and technology services to deliver best in class digital marketing solutions for our clients across big life decision B2C sectors including property, higher education and adjacent industries.
  • Social Garden
    General Manager
    Social Garden Aug 2020 - Aug 2023
    Abbotsford, Victoria, Au
    I am responsible for leading client-facing strategy across our key verticals. I work closely with all teams within Social Garden to drive market leading pre-lead and post-lead customer experience, acquisition and conversion strategies that drive sales and revenue growth. I continue to head up the property team at Social Garden, with a focus on continuously building and improving our customer acquisition and conversion products.
  • Social Garden
    Director
    Social Garden Jul 2016 - Aug 2020
    Abbotsford, Victoria, Au
    I am responsible for leading the Social Garden property business - providing efficient and highly visible marketing solutions focused on customer retention and revenue generation. Solutions include: lead generation, marketing automation, conversion rate optimisation, customer journey mapping, CRM, social media marketing, reporting and analytics.
  • Social Garden
    Director
    Social Garden Jul 2016 - Aug 2020
    Abbotsford, Victoria, Au
  • Homeshelf.Com.Au
    Director Of Operations
    Homeshelf.Com.Au May 2024 - Present
    Abbotsford, Victoria, Au
    Homeshelf is a home builder comparison website that's revolutionising the industry by empowering consumers to make more informed decisions when it comes to building a new home. We're focused on improving transparency across the industry by providing data-driven insights into the top 2000 builders and developers.Alongside our goal of supporting consumers, we aim to reduce administrative overhead and marketing costs for builders. We do this via our brand marketing and lead generation solutions.
  • Avid Property Group
    State Marketing Manager
    Avid Property Group May 2015 - Jun 2016
    Sydney, New South Wales, Au
    Marketing strategy, brand strategy, lead generation, lead retention, digital platforms, content, marketing automation, customer touchpoints, positioning, financial management, stakeholder engagement, sales strategy, qualitative research, quantitative research, market analysis, mentoring, agency engagement, reporting
  • Avid Property Group
    State Marketing Manager
    Avid Property Group Jun 2013 - May 2015
    Sydney, New South Wales, Au
    Marketing strategy, brand strategy, lead generation, lead retention, digital platforms, content, marketing automation, customer touchpoints, positioning, financial management, stakeholder engagement, sales strategy, qualitative research, quantitative research, market analysis, mentoring, agency engagement, reporting
  • Hoyne
    Group Account Director
    Hoyne Sep 2011 - Jun 2013
    Sydney, Nsw, Au
    Strategic planning, brand platforms, campaign development, ATL media planning, studio management, digital media, client liaison, consultant management, creative liaison
  • Grenade
    Senior Account Manager
    Grenade Feb 2009 - Sep 2011
    Strategic planning, campaign development, client liaison, consultant liaison, media management, digital media, ATL & BTL media planning
  • Stockland
    State Marketing Manager (Apartments)
    Stockland Jan 2007 - Oct 2008
    Sydney, New South Wales, Au
    Marketing strategy, stakeholder management, government consultation, brand strategy, campaign development, financial management, CRM, market segmentation, sales strategy
  • Stockland
    Regional Marketing Manager
    Stockland Mar 2006 - Dec 2006
    Sydney, New South Wales, Au
    Marketing strategy, communications planning, stakeholder engagement, strategic planning, financial management, campaign execution, consultant liaison
  • Gpt Group
    Marketing Manager
    Gpt Group Jan 2002 - Feb 2006
    Sydney, Nsw, Au
    Strategic planning, communications planning, stakeholder management, financial management, campaign development & execution, media planning

Nik Sproal Skills

Marketing Communications Marketing Strategy Media Planning Strategic Planning Account Management Project Management Creative Strategy Digital Media Integrated Marketing Advertising Crm Digital Marketing Marketing Online Advertising Customer Insight Management Customer Acquisition Customer Retention Stakeholder Engagement Staff Development Senior Stakeholder Management Lead Generation Online Lead Generation Marketing Automation Client Services Generating Revenue Customer Relationship Management Social Media Marketing Brand Development

Nik Sproal Education Details

  • Rmit University
    Rmit University
    Advertising
  • University Of Canberra
    University Of Canberra
    Advertising & Marketing
  • University Of Canberra
    University Of Canberra
    Journalism

Frequently Asked Questions about Nik Sproal

What company does Nik Sproal work for?

Nik Sproal works for Social Garden

What is Nik Sproal's role at the current company?

Nik Sproal's current role is General Manager - Customer and Strategy.

What is Nik Sproal's email address?

Nik Sproal's email address is ni****@****ail.com

What is Nik Sproal's direct phone number?

Nik Sproal's direct phone number is +614488*****

What schools did Nik Sproal attend?

Nik Sproal attended Rmit University, University Of Canberra, University Of Canberra.

What skills is Nik Sproal known for?

Nik Sproal has skills like Marketing Communications, Marketing Strategy, Media Planning, Strategic Planning, Account Management, Project Management, Creative Strategy, Digital Media, Integrated Marketing, Advertising, Crm, Digital Marketing.

Who are Nik Sproal's colleagues?

Nik Sproal's colleagues are Serena Yong, Bryan H., Orla Moffatt, Oliver Cutinelli, Jonathan Tran, Max Schuler, Coel Carmody.

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