-Test Plan Development and Execution: Developed and executed comprehensive test plans and test cases, ensuring thorough system testing and successful User Acceptance Testing (UAT) for projects involving software and system changes.-Implemented Performance and User Experience Enhancements: Successfully implemented multiple application enhancements that significantly improved performance, efficiency, and user experience, delivering tangible benefits to the business.-System Testing and Coordination: Managed and coordinated system testing, ensuring projects and systems were delivered to end-user satisfaction, meeting or exceeding business requirements.-API Testing Automation and Integration: Developed and implemented a comprehensive Postman collection for API testing of the Estimators API, covering all critical endpoints and regression scenarios. Successfully integrated this collection into the CI/CD pipeline, enabling early detection of API-related defects and contributing to faster release cycles.-Project Management and Collaboration: Collaborated with business leaders to implement projects and applications changes, effectively bridging the gap between technical solutions and business needs.-Security Compliance and Awareness: Operated in accordance with USI Policies for the Information Security Program (PISP) and USI Standards for the Information Security Program (SISP), ensuring adherence to security protocols and best practices.-Agile Environment Participation: Actively participated in scrum activities and ceremonies, contributing to a fast-paced agile environment and fostering collaboration within the team.

-Mobile Application Quality Assurance Leadership: Led quality assurance efforts for mobile applications across Seaworld, Discovery Cove, Busch Gardens, Sesame Place, Water Country, and Aquatica, ensuring a seamless guest experience from ticket purchases to in-park navigation.-Comprehensive Testing Strategies: Spearheaded comprehensive testing strategies, encompassing planning, test design, execution, and defect management, aligning closely with agile development practices.-Cross-Functional Collaboration: Coordinated with cross-functional teams to validate features and enhancements, focusing on user stories, edge cases, and real-world scenarios, ensuring a robust and user-centric app experience.-Automated Testing and Efficiency: Created and maintained automated test suites using Sofy.ai, enhancing test coverage and improving efficiency for frequent app releases, contributing to a smoother and faster deployment process.-Defect Management and Quality Standards: Prioritized and documented bugs and improvements in Azure DevOps, ensuring quality standards were met before moving to 'Ready for Production,' minimizing post-launch issues and ensuring a high-quality app.-Continuous Improvement and Performance Enhancement: Drove continuous improvement initiatives to enhance app performance, stability, and user satisfaction, resulting in a 25% reduction in post-launch defects and a consistently positive user experience.

• Created product requirements documentation by analyzing data and collaborating with stakeholders, achieving 95% end-user satisfaction. • Developed, created, modified, and executed manual test cases based on business requirements, user stories, acceptance criteria, and assumptions.• Identified, reported, and tracked system defects, retested fixes, and documented test results and outcomes.• Collaborated with business analysts, developers, and stakeholders to ensure quality and functionality of solutions and deliverables.• Prepared and presented test plans, strategies, and reports to project teams and management.• Applied agile/scrum testing methodologies and processes to support fast-paced and iterative development cycles.• Reduced software defects by 40% by implementing a standardized QA process. • Improved defect detection by 30% and reduced manual testing time by 50% by leading automated API testing through Postman collections. • Increased customer satisfaction ratings by identifying and resolving 75% of defects in the production process through manual and automation testing. • Ensured quality assurance standards by recommending, implementing, and monitoring preventative and corrective actions. • Increased test coverage by 25% and decreased production defects by 15% by developing SQL queries for analysis. • Improved system functionality by 30% by collaborating with technicians to test and validate RTLS BTS hardware systems. • Complied with quality processes and standards including reporting. • Attended daily scrum meetings, touch point sessions, backlog grooming sessions, development production moves, information update meetings, sprint retrospectives, and sprint planning throughout the SDLC to discuss blockers, provide help or resources, assure bug fix releases, appoint story points based on capacity.

• Resolved bugs and implemented QA best practices for increased testing coverage and customer satisfaction of web applications in the insurance industry. • Created user stories and acceptance criteria in alignment with the business requirements, using in-depth product knowledge and attention to detail. • Detected bugs and unexpected behavior during manual functional testing of web and mobile applications, using various tools and techniques. • Resolved compatibility issues, dependencies, and conflicts arising from Node.js and React.js updates, ensuring smooth system operation. • Planned, tested, and released high quality software to satisfy business needs and customers, using tools such as Jira, Postman, BrowserStack, MySQL, GitLab and TestRail. • Produced detailed test cases and bug reports to reproduce issues quickly and easily, using clear and concise language. • Participated in various Agile ceremonies such as daily scrum, touch point, backlog grooming, development production move, information update, sprint retrospective, and sprint planning throughout the SDLC to address blockers, offer assistance or resources, ensure bug fix releases, assign story points based on capacity.

TrueconfAug 2020 - Nov 2021 (1 year 3 months) • Ensured quality and compatibility of mobile and web applications across various platforms, browsers, and devices using BrowserStack, Android Studio, XCode and ADB. • Designed and reviewed automated scripts using Python and Selenium for regression testing, increasing test coverage and efficiency. • Met deadlines and testing estimations by working closely with developers, team, and stakeholders, enhancing software reliability and functionality. • Identified and communicated multiple defects daily using Jira, demonstrating out of the box thinking and problem-solving skills. • Created and executed test cases using TestRail and different testing techniques, maximizing product coverage and reusability. • Gained experience working with an offshore team and communicated productively daily, ensuring smooth collaboration and coordination. • Attended daily stand-ups to discuss blockers, work assignments, and concerns about the project, staying updated and proactive.

Novelsity• Manually Tested web applications using browser developer consoles, ensuring the quality and usability of the website in the insurance industry. • Tracked and reported issues using Jira, providing clear and detailed information for resolution. • Developed, maintained, and executed test cases using TestRail, following best practices and standards for testing. • Performed several types of testing such as black-box, smoke, functional, UI, and regression testing, verifying the functionality and performance of the website. • Focused on UX/UI, accessibility, and usability testing to ensure the best experience for users, using tools such as Figma and Katalon. • Participated in daily stand-ups to stay updated on project and prioritize tasks for the day, demonstrating agility and flexibility. • Responsible for compatibility testing on a variety of browsers and devices, ensuring cross-platform consistency. • Joined daily scrum meetings to address blockers, assign work tasks, and share project feedback, keeping up to date and proactive.